Service Technician

1 month ago

Greer, United States MSS Solutions, LLC Full time
Job DescriptionJob Description

As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Fire Service Technician. If you are an experienced Fire & Security professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore

A career at MSS is not just a job -- it's collaborating with the best talent in the business. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of the dedication, passion, and hard work of our team. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Role and Responsibilities

The essential roles and responsibilities are outlined below:

  • Perform routine inspections, testing, servicing, installation, and preventative maintenance of life safety (fire detection & monitoring) product lines.
  • Troubleshoot system problems and resolve them via physical equipment installation or software changes.
  • Possess or obtain knowledge of NFPA, State, and local fire codes and become NICET certified.
  • Ability to program systems via laptop using minor to complex equations and thought processes (MSS will provide factory training)
  • Knowledge of computer networking, IP addressing, and connectivity
  • Understanding of low voltage electrical, including troubleshooting skills and instruments
  • Knowledge of or desire to learn security systems and CCTV
  • Follow and maintain a highly structured inspection schedule.
  • Input, retrieve and archive inspection documentation via the laptop computer.
  • Maintain customer satisfaction for continual company growth.
  • Complete assigned tasks on time with little supervision.
  • Support after-hours emergency service call-out on a rotational basis.
  • Other such duties and responsibilities as assigned by the Company.

Qualifications and Requirements

  • Two years of experience in commercial/industrial fire alarm systems.
  • Possess or working towards NICET certification.
  • Experience with Microsoft Excel and Word documents pertaining to inspection reporting.
  • Experience in reading and interpreting blueprints, diagrams, and specifications
  • Ability to read and interpret technical and parts manuals to diagnose and repair equipment
  • Experience with hand tools and multi-meter usage
  • Must be able to follow verbal and written instructions.
  • Must be able to carry and move equipment and tools weighing up to 40 pounds.
  • Must be able to work on lifts and ladders.
  • Must possess basic hand tools.
  • Must be willing to travel within NC/SC for day trips and work extended hours as needed.

Key Requirements

  • Regular and supervisory probation period required, if applicable.
  • Random drug testing is required.
  • Must successfully pass a background check.
  • Valid driver's license and clean driving record required.

Benefit Highlights

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:

  • Medical/Dental/Vision Insurance
  • 401k with Employer Contributions
  • PTO
  • Paid Holidays
  • Employee Assistance Program
  • Long-term Disability
  • Short-term Disability
  • Flexible Spending Plan
  • Health Savings Plan

Additional Notes:

  • MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
  • Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled

MSS Employees, please visit the MSS Career Center or contact HR to apply.

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