Adult Case Manager

7 days ago

Dallas, United States New Friends New Life Full time
Job DescriptionJob DescriptionSalary:

New Friends New Life restores and empowers formerly trafficked girls and sexually exploited women and children. By providing access to education, job training, interim financial assistance, mental health, and spiritual support, New Friends New Life helps women and children overcome backgrounds of abuse, addiction, poverty, and limited opportunities.

 

Position Overview

The Adult Case Manager is responsible for a caseload of up to 20 to 25 women in our Adult Resource Center (ARC). The key responsibilities for this role include guiding safety planning; needs assessments; connecting clients to resources; assisting with groups and events and on-going support. 

 

Reporting Relationship

The Adult Case Manager reports directly to the Case Management Director.

 

Job Responsibilities

  • Create and implement a plan of action for women who have been commercially sexually trafficked or exploited in order to assist them out of the sex industry and into individual self-sufficiency.
  • Implement trauma informed case management in connecting members to resources in the community such as: housing stability; safety planning; medical access; crime victim's compensation; education; and employment.
  • Provide mentoring, monitoring, reporting and support services to clients in an office environment.
  • Maintain appropriate records of client activities, in addition to ongoing written and verbal communication with clinical and other professional staff.
  • Work with individuals and groups to develop life management skills and the ability function and enjoy life and lead daily evening group activities.
  • Facilitate an emotional and physical environment conducive to enhancing positive client morale and stabilization.
  • Accomplishes members care by assessing, developing, monitoring, and evaluating plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.
  • Admits new clients by reviewing records and applications, conducting orientations.
  • Determines clients’ requirements by completing intake interviews, determining need, objectives, and plans.
  • Monitors cases by verifying clients’ attendance; advocating for needed services, obtaining additional resources; intervening in crises; providing personal support.
  • Maintains clients’ records by reviewing case notes, logging events and progress.
  • Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations, disseminating results and obstacles to therapeutic team.
  • Maintain appropriate records in Titanium.
  • Ensure safety and compliance of all clients.
  • Perform other duties as requested.

Requirements:

  • Bachelors degree required; social work degree highly preferred 
  • 2 years of case management experience directly related to the job description above
  • Proven experience working with high-risk youth populations
  • Understanding of sex trafficking and exploitation
  • Ability to maintain confidentiality of those on their caseload
  • Ability to manage multiple projects simultaneously with attention to detail
  • Ability to work collaboratively as part of a team

 

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