Administrative Assistant

2 weeks ago

Asheville, United States BrightStar Care of Asheville, NC Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)

Join a leader in the home health care industry that provides nursing oversight on each and every case no matter how small. We cover all of Western North Carolina.

Each independently owned BrightStar Care location makes more possible for the community it serves. We're growing fast and need a full-time Scheduler/Staffing Coordinator to work in our office. Starting pay is $17.00 per hour for training then $18.00 per hour, plus more for being On Call rotation.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Scheduling staff for both new and existing client engagements
  • Managing staff absences to ensure that all engagements are staffed as required
  • Monitoring customer compliance process to ensure any new employees placed at a customer are 100% compliant within 2 days of placement.
  • Gathering feedback on employee performance and customer satisfaction
QUALIFICATIONS
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
  • High school diploma, significant (2 years +) experience in a similar position an acceptable alternative.
  • Superior customer service orientation phone skills.
  • Must be comfortable handling complex scheduling demands and managing multiple caregivers and clients.
TECHNICAL SKILLS
  • Good computer skills (Internet and Word essential, Excel preferred).

COMMUNICATION SKILLS
  • Excellent phone voice. Ability to write routine reports and correspondence as required by our company guidelines as well as the ability to respond professionally and appropriately on behalf of our company.

BEHAVIORAL SKILLS
  • Must be highly motivated, a self-starter and capable of working autonomously. Strong organization and problem-solving skills. Requires the ability to prioritize complete work on time, be detail-oriented, exhibit a service orientation to clients and be team player with a positive attitude. Requires solid organizational skills, thoroughness and multi-tasking. Requires good interpersonal skills and exhibit a service orientation towards others. Must have the ability to demonstrate solid judgment about patient care. Must also demonstrate a sense of understanding and urgency for priorities. Requires the ability to appropriately troubleshoot and escalate where necessary.
BrightStar Care of Asheville, NC is an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state, or local protected class.

Apply today to learn more about becoming a Administrative Assistant with BrightStar Care of Asheville, NC


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