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Operations and Human Resources Coordinator
2 months ago
JOB SUMMARY
The Operations and HR Coordinator will be responsible for a variety of business operational administrative and Human Resource tasks to ensure the efficiency of the day-to-day operations and support the HR team. This individual will have excellent communication skills, organizational skills, be detail oriented, and have the ability to work independently. This role will serve as an inclusive Team Member and team player who inspires the team at all levels, and demonstrates excellent interpersonal qualities that build confidence, trust, and credibility. The Operations and HR Coordinator must have the ability to always maintain confidentiality, be a self-starter, well organized with an eye for detail, proactive, and support the culture of doing whatever it takes to get the job done.
ESSENTIAL FUNCTIONS
- Maintain the highest standards of service in all interactions, aiming to exceed both customer and team member expectations.
- Actively contribute to the development and reinforcement of a positive, inclusive, and dynamic company culture
Operations Functions:
- Manage daily tasks to ensure smooth business operations.
- Collect, organize, and maintain data to support operations and decision making.
- Implement and manage tools and systems to organize company information and streamline business processes.
- Assist operational leaders with invoice submission and expense tracking
- Track projects, follow up on deadlines and coordinate group meetings as needed
- Track compliance dates and maintain records for all departments.
HR Functions:
- Employee Onboarding: Assist in the onboarding process, including preparing new hire paperwork, coordinating orientation sessions, and ensuring a smooth transition for new Team Members.
- Record Keeping: Maintain accurate and up-to-date Team Member records, both digital and physical, ensuring compliance with legal requirements and company policies.
- Benefits Administration: Assist in the administration of employee benefits programs, including enrollment, changes, and answering employee inquiries.
- Recruitment Support: Assist in the recruitment process by posting job openings, screening resumes, scheduling interviews, and coordinating with hiring managers.
- Employee Relations: Act as a point of contact for employee inquiries and concerns, directing them to appropriate HR personnel as necessary.
- Payroll Support: Assist with payroll processing by gathering necessary information and ensuring timely and accurate payroll submissions.
- Compliance: Ensure compliance with labor laws and company policies, assisting in audits and maintaining required documentation.
- HR Projects: Participate in various HR projects and initiatives as assigned.
OTHER DUTIES
Assimilate into The Love.Life culture through understanding, supporting, and participating in all elements of company core values and tenets. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by Love.Life from time to time, is essential to the successful performance of this position. Attendance standard for salaried exempt team members is dedicating adequate time to fulfill the duties outlined in this job description equal to, or more than 40 hours per workweek.
Due to the cyclical nature of the industry, team members may be required to work varying schedules to reflect the needs of the business.
JOB KNOWLEDGE, SKILLS, ABILITIES
This Operations HR Coordinator must possess the following knowledge, skills, and abilities to demonstrate they can perform the essential functions of the job, along with the physical requirements, with or without reasonable accommodation.
- Highly organized and values the importance of well-defined processes and procedures.
- Outstanding communication and interpersonal skills and strong problem-solving, decision-making, and analytical abilities.
- A team player who values providing exceptional
- Knowledge of HR processes and best practices.
- Proficiency in MS Office (Word, Excel, Outlook) and HRIS systems.
- Ability to maintain confidentiality and handle sensitive information.
EXPERIENCE/EDUCATION REQUIRED
- Preferred Bachelor’s degree in Human Resources, Business Administration, or related field.
- 1-2 years of experience in an HR or administrative role.
QUALITIES
- Demonstrates flexibility and adaptability to change, is a self-starter, is a critical thinker.
- Has outstanding interpersonal and communication skills (will be required to succeed).
- Models a servant leadership style of working with others.
- Is able to balance that with the need for action and decision-making when necessary.
- Is passionate about the higher purpose and committed to the core values.
- Desires to contribute positively to the LL Culture.
- Able to balance candor with honor and respect.
