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Senior Technical Writer

2 months ago

Sunnyvale, United States Artmac Soft LLC Full time
Job DescriptionJob Description

Who We Are:

Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers.

Job Description

Job Title : Senior Technical Writer - Automotive Systems

Job Type : W2

Experience : 7 - 20 years

Location : Sunnyvale, CA (Hybrid) / Woodridge, Illinois

Responsibilities :

  • 5-10 years of experience in technical writing, preferably in the technology industry.
  • Proficiency in using GitHub for version control and collaboration.
  • Strong knowledge of HTML and CSS for web-based documentation.
  • Experience with content management systems and documentation tools.
  • Experienced Information Developer/Technical Writer with more than 4 years of experience
  • At least 2 years of writing/editing, technical illustration experience, or automotive/truck support experience
  • Hands-on experience with developing customer service documentation
  • Ability to meet deadlines, monitor and assess performance within deadlines, and utilize resources appropriately to ensure accurate and timely deliverables
  • Ability to multitask, prioritize tasks, and interface with many personalities
  • Strong communication skills: ability to take complex engineering concepts and explain them at an appropriate audience level
  • Develop draft illustrations to support procedural/descriptive text using model files or existing artwork
  • Independently gather information from technical and non-technical Subject Matter Experts to organize, develop, and write technical service content
  • Routinely interpret various source information which may include procedural mark-ups, engineering drawings, parts lists, draft assembly, and maintenance instructions
  • Adapt to production and environmental changes, and editorial processes
  • Experience with service tools and their specifications used for vehicle servicing
  • Good understanding of the Agile environment & alignment with Agile writing principles
  • Ability to communicate effectively across multiple levels of management
  • Previous automotive/dealership hands-on experience\
  • Project management experience
  • Strong MS Office tools experience including, Word, Excel, SharePoint, and OneNote
  • Experience with Arbortext Editor or equivalent XML editing software
  • Experience with Adobe Illustrator/Photoshop/In-Design
  • Understanding of structured authoring (DITA)
  • Some experience with CAD software, Unigraphix/NX. Navigational use of these programs for articles and publications
  • Knowledge of automotive system theory, in any or all the following areas:
    • Electronic and electrical fundamentals
    • Mechanical procedures
    • Modern automotive systems

Qualification:
  • Bachelor's degree in Technical Communication, Computer Science, or a related field.