Manager, Educational Services South

4 weeks ago

Marietta, United States Tommy Nobis Center Full time
Job DescriptionJob Description

Position Summary:

The Manager, Educational Services will oversee the development and expansion of Tommy Nobis Centers educational programs including the Early Youth Employment Services (EYES) program. This is a leadership role that manages the Educational Program and Instructors team. This role is also responsible for coordinating services with participant schools, referral sources, parent advisory groups and students. A primarily remote role, this person is responsible for EYES Services provided in the South Metro-Atlanta area including Atlanta, Dekalb, & Clayton Counties.

Essential Duties and Responsibilities:

  1. Oversees the daily operation of the EYES program delivered both in school environments, virtually, and on-site during the summer programming in the South Metro Atlanta Area.
  2. Responsible for delivery of services for students in the EYES program, from time of referral to exit to ensure compliance to grant/funding requirements.
  3. Stewards' excellent customer service and positive, productive relationships with community partners, i.e., clients, parents, GVRA, educational partners, local businesses, etc.
  4. Responsible for hiring, training, and scheduling of the EYES program staff to ensure services are provided at the highest level of quality.
  5. Ensures participant cases notes are prepared timely by the EYES Instructors.
  6. Develops, completes, and submits monthly status reports for program participants.
  7. Completes specific accurate monthly billing. Coordinates with the EYES Instructors and Accounting to ensure proper and timely billing for all services delivered.
  8. Develops pre-vocational skills curriculum (career exploration, job readiness, interview skills, etc.) to meet the needs of the participants, schools, and program requirements.
  9. Assists EYES instructors in delivering pre-vocational skills curriculum to high school and middle school students as needed
  10. Responsible for day-to-day management of staff including timecard entries, approves employee payroll and mileage, and annual performance evaluations.
  11. Utilize Vertex to report and record documentation of services delivered for billing.
  12. Responsible for acquiring service authorization and maintain adequate reporting records for each individual receiving authorized services.
  13. Develop and manage strategic plans for future programmatic growth of educational programs
  14. Maintain accurate records for data metrics and demographic tracking
  15. Educates the community regarding the EYES program.



Qualifications

Education / Experience:

  • Bachelor's Degree in education, special education, rehabilitation, sociology, behavioral sciences or business administration or related field.
  • 3 years in a management role preferred.
  • 3 years' experience in a teaching role preferred.
  • Experience teaching or working with individuals with disabilities preferred.

Other Qualifications or Requirements:

  • Mission driven, guided by core values and a pleasure to work with.
  • High customer service orientation.
  • Results oriented with ability to meet assigned deadlines.
  • Must be highly organized, accurate in completing work assignments.
  • Strong oral & written communication skills.
  • Ability to maintain confidentiality with assigned duties.
  • Possesses a working knowledge of Windows environment in Word, Excel & PowerPoint.
  • General knowledge of other office equipment such as copiers, scanners, fax machine, etc.
  • Must pass a drug screen and background check.
  • Eligibility to work in the United States.

Prior Experience Desirable:

  • Experience working with transition students
  • Delivery of job readiness skills training
  • Developing programmatic marketing materials

Core Competencies:

Customer Focus

Builds and maintains customer satisfaction with internal and external customers, student and parents.

Attention to Detail

Diligently attends to details and pursues quality in accomplishing tasks.

Teamwork

Promotes cooperation and commitment within a team to achieve goals and deliverables.

Speaking

Conveys ideas and facts orally using language the audience will best understand.

Writing

Conveys ideas and facts in writing using language the reader will best understand.

Special Skills/Abilities:

Written Communication

Strong written skills required to create and prepare professional quality documentation and to effectively communicate with a broad range of individuals.

Analytical

Strong ability to review statistical information in order to create reports, show changes, validate any deficiencies, and to establish improvement goals.

Oral Communication

Ability to communicate and present information informally and formally to candidates for employment, new hires, program participants, employees and other professional groups.

Organizational

Ability to organize data and assigned work tasks for maximum effectiveness.

Equipment

Knowledge of computers.

Declaration:

This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change at any time.

Work Environment:

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. It is the philosophy of Tommy Nobis Center to provide a safe work environment according to Tommy Nobis Center' policies, compliance agencies and other and safety guidelines. Employee required to attend all safety training sessions and drills.

This role will be primarily based as a remote work position with the need to commute to the Tommy Nobis Center during on-boarding and bi-monthly meetings at a minimum. This role will involve driving to participant schools and working in a variety of academic environments within the South Metro Atlanta area(s). Time in the office is in a typical office work environment.

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