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Inside Sales

2 months ago

Houston, United States Lamons (LGC EmployeeCo., LLC) Full time
Job DescriptionJob DescriptionJob SummaryDevelops customer service objectives to meet customer expectations for products, services, and long-term partnerships, and assists in directing sales and business functions for your dedicated branch and other branches.Job Duties and Responsibilities
  • Manages and maintains price structures and discounts in Salesforce consistent with account volumes, operating income goals, and customer assignments.
  • Interfaces with outside sales, customers, and branch staff to discuss open orders, inventory, pricing, availability, and delivery of products. 
  • Communicates any changes on open orders and potential new orders to the Manufacturing, Inside Sales, and Outside Sales teams. 
  • Participates in resolving customer concerns and follows-up to ensure customer satisfaction. 
  • Develops and manage daily pricing strategy to work with sales personnel in administering contracts, project bids, and MRO agreements. 
  • Stays informed of new markets, products, services, warranties, competition, regulations, and other general information related to current sales trends.
  • Reviews new sales leads & bids and reports results to Inside Sales Manager or Branch Manager.
  • Communicates customer sales, concerns, and requirements to Outside Sales team.
  • Consults with engineering and quality staff on regulation requirements or design changes.
  • Prices all RFQ opportunities.
  • Coordinates all purchased products with vendors and purchasing department.
  • Performs other related duties as assigned.
Job SpecificationsSkills
  • Thorough understanding of business ethics.
  • Ability to learn all Lamons’ and competing products.
  • Knowledge of competitive landscape.
  • Ability to learn production processes and flow of product.
  • Conflict resolution and problem-solving skills.
  • Strong verbal and written communication skills.
  • Basic knowledge in math conversions and measurements for product dimensions.
Technical Systems & Modules
  • Salesforce
  • Syteline
  • Microsoft Office; PowerPoint, Word, Excel, SharePoint, Outlook
  • Zoom
  • Microsoft Teams
  • Adobe Acrobat
  • Tableau  
Education
  • Bachelor’s degree in Marketing, Sales, Business, or related field preferred.
Work Experience
  • At least 4 years’ experience as an Inside Sales Representative in the Petro-Chemical, PVF, Renewable, Distribution, Manufacturing industry.
Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.

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