Font Desk Patient Care Coordinator
3 weeks ago
Front Desk Patient Care Coordinator
Are you passionate about helping others and providing exceptional customer service? Do you have excellent organizational skills and thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our team as a Part-Time Front Desk Patient Care Coordinator at our Chiropractic Health and Wellness Clinic.
At Energize Chiropractic & Wellness we are dedicated to improving the health and well-being of our patients through chiropractic care and holistic wellness practices. As a Front Desk Patient Care Coordinator, you will play a crucial role in ensuring our patients have a positive and seamless experience from the moment they walk through our doors.
Responsibilities:
- Greet and welcome patients with a warm and friendly demeanor, ensuring they feel comfortable and cared for.
- Schedule and manage patient appointments, including coordinating with healthcare providers and maintaining an organized appointment calendar.
- Answer phone calls and respond to inquiries, providing accurate information about our services, availability, and general clinic procedures.
- Utilize a text messaging platform to communicate with patients, sending appointment reminders, follow-up instructions, and general updates.
- Verify patient insurance coverage and assist with the completion of necessary forms and documentation.
- Collect patient information, update electronic medical records, and maintain confidentiality in handling sensitive patient data.
- Collaborate with the clinical team to ensure smooth patient flow and efficient operations.
- Handle patient payments, process insurance claims, and maintain accurate billing records.
- Provide administrative support, including filing, scanning, and managing office supplies.
Requirements:
- High school diploma or equivalent (additional education or training in healthcare administration is a plus).
- Proven experience in a customer service or administrative role, preferably in a healthcare or wellness setting.
- Excellent interpersonal and communication skills, with the ability to effectively interact with patients, staff, and healthcare providers.
- Strong organizational and multitasking abilities, with keen attention to detail.
- Proficiency in using electronic medical record systems, basic computer applications, and a text messaging platform.
- Knowledge of medical terminology and insurance procedures is an advantage.
- A compassionate and empathetic nature, with a genuine interest in helping others.
Working Hours: This is a full-time position.
Hours: M, W, Thur - 8:30-6:30 with a lunch break Tuesday: 12:30-6pm Friday 8:30a-1:00p
Join our team and contribute to our mission of promoting health, wellness, and optimal living for our patients. We offer a supportive and collaborative work environment where your skills and dedication will be valued.
To apply, please send your resume and a cover letter outlining your relevant experience.
We look forward to reviewing your application and contacting qualified candidates for interviews.
****PLEASE SEND YOUR COVER LETTER OR YOU WILL NOT BE ELIGIBLE FOR AN INTERVIEW
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