F&B Manager

1 month ago

Richmond, United States Colonial Downs Group LLC Full time
Job DescriptionJob Description

Position Summary: Manages activities of the Food & Beverage departments as subject to established company policies and local, state, and federal regulations.

Essential Duties and Responsibilities: A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be expected to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

  1. Provides next-level guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers.

  1. Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance and resources to accomplish established objectives.

  1. Responsible for creating and fostering an environment of support and motivation for Team Members.

  1. Establishes department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.

  1. Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.

  1. Reviews activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.

  1. Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.

  1. Monitors daily operations in the dining rooms and all beverage outlets, including assuring appropriate staffing.

  1. Reviews daily schedules and payroll for accuracy and coverage.

  1. Reviews daily invoices for accuracy and keeps up with their checkbooks daily.

  1. Takes an active role developing great leaders at all levels.

  1. Provides guest service training and departmental orientation for new restaurant employees.

  1. Works with other F & B management to provide on-going training for all food & beverage employees.

  1. Reviews monthly inventory and usage reports to be submitted to the accounting department.

  1. Monitors monthly purchases and payroll.

  1. Is a guest, team member, and organizational advocate. As well as a hospitality champion that ensures brand standards, service behaviors, positive guest experience, and sequence of service adherence.

  1. Has a succession plan in place for the property.

  1. Assists F & B Supervisors with work schedules, personnel problems, and food and beverage ordering and par levels.

  1. Prepares data for the department operating budgets and acts on budget variance items.

  1. Works with Human Resources on personnel issues.

  1. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor.

  1. Monitors the day-to-day activities of the department(s) as subject to established company policies.

  1. Keeps position supervisor informed of relevant activities.

  1. Other duties as assigned.

Regulatory and Compliance Responsibilities: In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

  • Attend required training sessions offered by the Company.
  • Obtain and retain required license(s).
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
  • Have knowledge of the Property’s programs to address problem gaming.
  • Report any acts of wrongdoing of which the Team Member may have knowledge.

Position Qualifications: Bachelor’s degree (BA); or 5-7 years related experience and/or training; other combinations of education and experience may be considered. Must be able to formulate and communicate ideas and to make independent decisions.

Certificates, Licenses, and Registrations: Virginia Racing Commission License; Serv-Safe

Supervisory Responsibilities: Manages subordinates who may supervise employees. Responsible for the overall direction, coordination, and evaluation of the unit(s).

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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