Door & Hardware Project Manager
2 months ago
The project manager works closely with an assigned salesperson to stay abreast of customer needs on each active project: participates in problem
resolution for jobs by skillfully gathering and analyzing information, developing alternate approaches, and working well with small groups.
Responsible for communication with the customer, managing project schedules, and coordinating with project management for ordering and
delivering materials on a timely basis.
Essential Functions
Receives telephone calls, emails, and other correspondence from customers and coordinates responses with an assigned salesperson
assuring reply within 24 hours
Corresponds and follow up with customers by sending final door, hardware, or other schedules for approval
Assures a prompt return and communicates changes and progress of schedule
Contact customers before each job site delivery to ensure proper scheduling of delivery and ensure all logistics regarding delivery
commitments are fulfilled
Coordinates job site meetings to ensure that the salesperson can attend according to the customer’s schedule and requirements
Attends meetings and takes notes of meetings when a salesperson cannot attend
Proactively anticipates customer needs and actively and periodically solicits feedback on Cook and Boardman performance
Participates in developing solutions for customers and salespersons with technical issues involving hardware and door products
Monitors production schedules
Keeps project files orderly and efficiently
Manages any project changes, revisions, revised purchase orders, and changes order documents and Comsense files to show revisions
Attends weekly sales meetings to provide information or input for any customer service issues
Other relative duties as assigned
Minimum Qualifications
Degree in Engineering, Construction Engineering, Construction Management, Construction Technology, or equivalent
experience preferred. Commence software is a MUST Current and valid US driver’s license
At least 3 years in the Division 8 Industry
Must pass a pre-employment background check and drug test
Knowledge, Skills, and Abilities
Knowledge of Division 8
Proficient in Microsoft Products, including but not limited to Excel, Word, and Outlook
Functional and working knowledge of computers Ability to read and understand construction contracts
Effective time management skills
Effective communication skills both verbal and in writing, good mathematical skills
Strong organizational skills
Self-motivated and proactive
Winning attitude
Ability to multi-task
Detail oriented
Professional and polished in both appearance and speech
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential
functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee frequently
is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms.
Work Environment
This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones,
photocopiers, filing cabinets, and fax machines. May occasionally require business travel.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are
representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform essential functions.
EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor
All qualified applicants will receive consideration for employment
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