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Sales Team Leader

2 months ago

Naperville, United States Spice House, LLC Full time
Job DescriptionJob DescriptionDescription:

Who We Are:

Founded in 1957, The Spice House is a purveyor of the finest spices, herbs, blends and extracts. Our customers range from renowned Michelin-star chefs to home cooks everywhere. For over 60 years we have curated our global network of premium growers and distributors in order to offer our customers unrivaled quality and selection. Our goal is to be the trusted resource for fresh flavors and shared culinary experiences in kitchens around the world. We have been featured in The New York Times, Food & Wine and Bon Appetit and named a favorite by celebrities like Gwyneth Paltrow, Alton Brown and Jesse Tyler Ferguson. We have recently started to grow into the grocery sales channel and can now be found in stores like The Fresh Market, Mariano's and Fresh Thyme.


The Spice House is looking for a Sales Team Leader who is passionate about spices and results-oriented. This individual will inspire and lead our team of Spice Merchants towards achieving sales targets through exceptional customer experiences. They will demonstrate an excellent work ethic, a willingness to go the extra mile, and an eagerness to grow in leadership responsibility at the company.


Responsibilities:

  • Drive both personal and store sales growth through intentional selling behaviors and actions that inspire and influence customer buying decisions
  • Provide excellent customer service in a specialty food retail environment using strong problem solving skills for both internal and external challenges
  • Build rapport through conversation and honest recommendations about our spice products based around the customers preferences, needs and desires
  • Confidence and initiative with training and coaching (non-disciplinary) of the Spice Merchant team
  • Collaborate with fellow team members to keep the sales floor area and displays clean, organized, and restocked
  • Participate in opening and closing store procedures as well as daily operations alongside the other team leaders
  • Assist with inventory management through our product management system, organizational processes and correct execution of POS functions
Requirements:
  • Minimum 2-3 years retail experience and/or relatable experience; store leadership, team lead or supervisory experience preferred
  • Proficient in computer skills and related technologies
  • Friendly, outgoing demeanor with a strong commitment to customer service - You genuinely like to connect with people
  • Ability to express oneself clearly and persuasively when connecting with customers and making sales
  • Calm, professional and able to problem solve
  • Must be able to lift up to 25 pounds, walk and stand for extended periods of time
  • Must be willing to work weekends
  • Passion for food and flavor is a must

Why The Spice House:

  • We offer flexible hours and schedules between the hours of 9am and 6pm, 7 days a week
  • You can make a huge impact as a key member of an emerging brand that’s disrupting how consumers gain access to the freshest spices
  • You will work with a group of passionate team members that are driven to help home cooks and professional chefs alike create delicious food with the highest quality ingredients
  • You’ll join a company that is passionate about its people and their development, with opportunities for trainings and advancement
  • Employee benefits* for full-time employees include health, dental, vision, life insurance and bonus potential after 90 days; 401K with company match, generous time off, spice education and free spices monthly (*Program eligibility requirements apply)
  • Employee benefits* for part-time employees include paid time off, bonus potential after 90 days; 401K with company match, spice education and free spices monthly (*Program eligibility requirements apply)

Role: Full-time, hourly non-exempt

Reports to: General Manager