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Full Time Office Assistant

3 months ago

North Charleston, United States Interim HealthCare - North Charleston, SC Full time
Job DescriptionJob Description

 Full Time Office Assistant Health Care

Charleston SC

The right candidate will be detail orientated, a team player, and have experience in healthcare as an office assistant. You will be responsible for greeting visitors and delivering exceptional customer service assistance. You will be the first point of contact for visitors at our office, greeting them in a professional and well-spoken manner is essential. This position entails answering calls and fielding them, accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. Performing administrative duties as needed. 

As an Office Assistant here's the big picture view of what you'll do:

  • Operates Switchboard answering incoming calls and fielding appropriately.
  • Managing all phone calls and directing calls to the correct department.
  • Looking up patients, clients. employees, schedules, logging in records as needed.                  
  • All phone messages should be taken in detail and delivered in a timely manner. 
  • Multi-tasking managing all incoming calls, guests, tasks, and manage front door 
  • Collection and distribution of mail and packages.
  • Welcomes all visitors and applicants and directs them accordingly.
  • Monitors all supplies and keeps supply stocked and organized.
  • Assists with administrative and clerical tasks as directed.
  • Completes other assignments as requested and assigned.
  • May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities.  Access to use and ability to disclose PHI is further defined by each organization/department.

 

Our Office Assistant enjoys some notable benefits:

  • Pay $16.00 to $18.00 an hr. DOE
  • Weekly Pay
  • Career growth opportunities
  • PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits
  • InSperity Perks: Earned Wage Access, Banking and Card Member Discounts, Cashback, and More

 

A few must haves for our Office Assistant: 

  • Equivalent work experience in a medical office. Healthcare experience required 
  • People person with a positive attitude. Feel comfortable with face-to-face interactions and assisting individuals. 
  • Excellent communication skills and phone etiquette. 
  • Previous experience working with the senior population.
  • Strong computer skills 
  • Demonstrated ability to communicate both verbally and in writing.
  • Effectively analyze and problem solve.
  • Demonstrated multi-tasking ability - managing phones, incoming guests, and front door.at all times while assisting all departments with administrative tasks. 
  • Customer service experience 
  • Computer proficiency including the ability to utilize software programs for creating documents and spreadsheets. Experience with Mobile Edge/Autheticare, accessing interlink and MatrixCare to triage and distribute calls. Running reports as directed, managing our Ring Central platform and utilizing for calls, messaging, faxing, and webinar calls. 
  • Works closely with all departments Hospice, Home Health, PCSS, etc. to assist with all tasks as need such as contacting employees as needed, making binders and packets, assisting with data collection, surveys and audits. Support of our Hospice Volunteer program. 
  • Maintaining organization of the office with supplies and cleaning. Preparing conference room for all events/meetings and cleaning up afterwards. Stocking water, coffee, all paper products, all office supplies are stocked, and printer is full of paper at all times. kitchen and bathroom are tidy and cleaned daily. 

 

 

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Medical Professionals. Operating through 300+ offices, our commitment to nurses is expressed through our passion to put patients first; a culture that values and appreciates employees; and our ongoing efforts to advocate for employees in ways that elevate their profession and reward their sacrificial work. Join a nationwide network of medical professionals who have rediscovered the passion that led them to healthcare.

Interim HealthCare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability or veteran status.

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