Automotive Bilingual Sales Consultant

3 weeks ago

Dallas, United States FIVE STAR FORD OF PLANO LLC Full time
Job DescriptionJob DescriptionDescription:


Pack Auto Group believes our success is attributed to our employees. Since 1980, we have continued to grow our business and culture while holding true to our core values of fun, integrity, caring, self-discipline, and continuous improvement.

We are passionate about harnessing a culture where our employees LOVE their jobs and customers LOVE our employees. We are focused on using technology to create a best-in-class experience for our customers. Dominating our share of the market in the sales and servicing of Pack Auto Group products in the DFW market while maintaining a top ranking in customer service, employee satisfaction and owner loyalty. Who we are and how we do business in defined in our Core Values, Vision, and Mission statements.


BENEFITS:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Long- and Short-Term Disability Insurance
  • 401(k)
  • Life insurance
  • Critical Illness
  • Hospital Indemnity
  • Accident Insurance
  • Paid vacation for full time employees
  • Employee discount on cars, parts, and service
  • Drug Free Work Environment
  • Saturday lunches are provided.
  • We’re passionate about our culture.

RESPONSIBILITIES:

  • Bilingual English/Spanish
  • Provide exceptional service throughout the customer's experience.
  • Communicate effectively both in-person, over the phone and via email to discover the customer's needs.
  • Serve as an advocate for Pack Auto Group by sharing what makes us the smart choice.
  • Facilitating steps of the sales process, such as interviews, vehicle selection, test drives and financing.
  • Seek out opportunities to follow-up with customers.
  • Building and maintaining strong relationships and demonstrating teamwork.
  • Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis.


Requirements:


  • Previous sales and/or customer service experience is a huge plus.
  • Enthusiastic with high energy throughout the sales workday
  • Outgoing with a friendly personality, especially while handling objections & negotiating pricing
  • Have quality customer service skills.
  • Possess strong communication skills.
  • Must be willing to submit to a drug screen prior to employment.
  • Valid driver's license and clean driving record that is acceptable to our policies.
  • Maintaining professional appearance.
  • Exceptional communication skills.

DISCLAIMER

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Pack Auto Group and its employees.

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