Personal Stylist Assistant

1 week ago

Charleston, United States Allora Solutions Group Full time
Job DescriptionJob Description

Summary

Our client, located in Charleston, SC, is the top specialty women's clothing brand in the country. We are searching for a candidate who can assist the owner with the daily tasks. The ideal candidate is organized, can communicate extremely well, and knows how to get things done.


Duties

  • Helping keep Personal Shopper organized
    • Ability to handle several projects simultaneously, knowing what is and isn't priority
    • Keeping a notebook full of daily responsibilities
    • Keep track of marketing appointments and appointments via calendar
    • Must ensure that each task is fully completed and relay confirmation to personal shopper
  • Being an extension of Personal Shopper
    • Comfortable working with clients
    • Responding in a way in which the personal shopper would (tone and wording), because you will be trusted with a personal shoppers phone daily.
    • Keep mental notes on personal shopper's strategy when pulling for clients (favorite pieces, specific brands depending on client, styling preferences, etc)
    • Become a role model for team
  • Ability to travel to pop-ups/photoshoots (work related events)
    • Having the ability to travel/work on weekends, sometimes coming early and staying late.
  • Checking out clients
    • Ability to wrap (to Hampden standards), checkout, and use Springboard (pos system)
    • Being knowledgeable of brands/store/placement of specific items
    • Place items in the store in their correct position
  • Maintain clean dressing rooms
    • Grabbing clothes and shoes quickly when needed, sense of urgency
  • Pulling sales reports
    • Efficient with Google Sheets, Excel, Dropbox, Springboard, and ValorPay
  • Being confident when helping clients one on one
    • Being an extension of the personal shopper
    • Confident in what you're talking about
    • Knowledgeable on styling different types and ages
    • Knowing how personal shopper would respond
    • Pulling items prior to VIP clients coming in (preparing for VIP appointments by pulling correct sizes and styles suited for the client)
  • Holding personal shopper accountable for tasks needed
    • Keeping personal shopper level-headed
    • Checking in to see what else you can do
    • Know the calendar for upcoming appointments
    • Monitoring to-do list
    • Read over texts between clients to ensure all details are recorded in the to-do list
  • Try-ons
    • Ability to efficiently pull your size in new items and try on to be photographed as a reference tool for personal shopper and team.
    • Fit and style knowledge
    • Give valuable feedback on the fit, feel, and any other notes that can give insight for the client
  • Fashion sensibility
    • Brand knowledge
    • Strong interest in fashion
    • Respectable styling acumen
    • Comfortable styling different ages and body types
  • Excellent oral and written communication skills
    • Needs to be a forward thinker- Ask what can be done or be proactive and do not wait to be told (Listen & learn so you begin to already know what would be most helpful)
    • Clienteling (communicating via email or text) in personal shopper's voice
    • Communicating important client notes to personal shopper (upcoming trips, birthdays, etc)
    • Transparency on requested days off in advance (must be approved by personal shopper first, then by store director)
  • Proficiencies to be acquired:
    • Springboard knowledge (returns, pulling client reports, daily sales, client history)
    • UPS/FedEx knowledge (create shipment, rates & transit times, ship history, customer service phone calls)
    • Dropbox knowledge (where to find important docs)

Expectations

  • Curious about business and fashion
  • Problem solve daily
  • Must be able to bend, stand, kneel, and move for long periods of time
  • Excellent organization and communication skills

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