Front Desk Agent

2 weeks ago

Cranston, United States StepStone Hospitality Inc. Full time
Job DescriptionJob DescriptionDescription:

The Hotel Silver Spring -we are looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. Available to work weekends and holidays. If this sounds like you, apply today

  • Register and assign rooms to guests.
  • Issue room key and escort instructions to Guest Service Agent or directly to guest.
  • Sort and track incoming mail and messages.
  • Transmit and receive messages using all communication avenues.
  • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
  • Keep record of room availability and rate.
  • Compute bill, collect payment, and make change for guests.
  • Make, confirm, and cancel reservations via all communication avenues.
  • Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
  • Make reservation, transportation, or entertainment reservations for guest.
  • Deposit guest valuable in hotel safe deposit box.
  • Ability to accurately use various office software.
  • Have a full working knowledge and expertise of each shift including night audit.
  • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to accurately report information.
  • Ability to assist with various office tasks as needed.
  • Ability to scrupulously follow all StepStone and hotel policies and procedures.
  • Attend required meetings.
  • Projects and assignments are completed thoroughly, professionally, and with care.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Must have a comprehensive knowledge of all hotel departments and functions.
  • Must have good mathematical and computer skills.
  • High school education required. Relevant training and experience and additional education preferred.
  • CPR and first aid training preferred.
  • Additional language ability preferred.
Requirements:


  • Front Desk Agent

    2 weeks ago

    Cranston, United States StepStone Hospitality Full time

    Job Type Part-time Description The Hotel Silver Spring -we are looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with...

  • Front Desk Associate

    2 weeks ago

    Cranston, United States Lovely Nails Spa Full time

    Job DescriptionJob DescriptionJob DescriptionPosition: Front Desk AssociateLocation: Lovely Nails Spa at Pawtucket Village, CranstonRequirements:Professional experience with customer service, admin, front desk or similar role preferred.A friendly, professional demeanor with excellent customer service skills.Strong communication and interpersonal skills.High...

  • Part-time Front Desk Receptionist

    2 months ago

    Cranston, United States Cedar Crest Nursing & Rehab Full time

    **Shifts**: 1-2 nights per week (4pm-9pm) and every other weekend (4pm-9pm) Saturday and Sunday **About Us**: The Cedars is dedicated to providing exceptional care to our residents, fostering a warm and welcoming environment, and ensuring the highest standards of service. As a family-owned facility with over 50 years of experience, we take pride in our...

  • Part-time Front Desk Receptionist

    1 hour ago

    Cranston, United States Cedar Crest Nursing & Rehab Full time

    **Shifts**: 1-2 nights per week (4pm-9pm) and every other weekend (4pm-9pm) Saturday and Sunday **About Us**: The Cedars is dedicated to providing exceptional care to our residents, fostering a warm and welcoming environment, and ensuring the highest standards of service. As a family-owned facility with over 50 years of experience, we take pride in our...

  • Front Desk Medical Receptionist

    3 weeks ago

    Cranston, United States Pappas OPT Physical and Hand Therapy Full time

    Overview: **_ An Amazing Opportunity for a Front Desk Medical Receptionist!_** **_ At Pappas OPT Physical, Sports, and Hand Therapy_**, you’ll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients get back to their everyday lives. We provide you with a fun, family-like environment,...

  • Dental Front Desk Coordinator/ Receptionist Full

    3 weeks ago

    Cranston, United States Artistry Dental Full time

    We are a small privately owned, family dental practice who is looking to add a highly motivated Front Desk Coordinator, receptionist to join our amazing team! We offer a welcoming and friendly work environment, excellent hourly compensation and benefits package. *PREVIOUS DENTAL EXPERIENCE IS A MUST* - Excellent communication and writing skills. - Must be...

  • Front Desk Medical Receptionist | Full Time

    3 weeks ago

    Cranston, United States Goconfluent Full time

    ** Front Desk Medical Receptionist | Full Time** **Job Category****:** Office **Requisition Number****:** FRONT02395 Showing 1 location **Job Details** **Description** Our culture of clinical excellence and AMAZING! customer service is truly one of a kind. We take great pride in making a difference in our patients' lives and having fun while doing so....

  • Night Audit

    2 days ago

    Cranston, United States StepStone Hospitality Full time

    Job Type Part-time Description Administration Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier. Run audit reports and journals from all credit card and computer systems. Input revenue, expenses, and allowance to generate required...

  • Night Audit

    4 days ago

    Cranston, United States StepStone Hospitality Inc. Full time

    Job DescriptionJob DescriptionDescription:AdministrationPrepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.Run audit reports and journals from all credit card and computer systems.Input revenue, expenses, and allowance to...

  • Rooms Division Manager

    1 month ago

    Cranston, United States StepStone Hospitality Full time

    Job Type Full-time Description Our growing company StepStone Hospitality is looking to fill the role of rooms division manager in the Hotel Silver Spring. We are seeking a highly motivated and experienced Rooms Division Manager to oversee the operations of our Front Desk, Valet and Housekeeping Departments. As a Rooms Division Manager, you will be...

  • Rooms Division Manager

    1 month ago

    Cranston, United States StepStone Hospitality Inc. Full time

    Job DescriptionJob DescriptionDescription:Our growing company StepStone Hospitality is looking to fill the role of rooms division manager in the Hotel Silver Spring. We are seeking a highly motivated and experienced Rooms Division Manager to oversee the operations of our Front Desk, Valet and Housekeeping Departments. As a Rooms Division Manager, you will be...

  • IT Help Desk Support

    1 month ago

    Cranston, United States K2 Staffing, LLC Full time

    Job DescriptionJob DescriptionSummaryOur client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to 30%...

  • IT Help Desk Support

    4 days ago

    Cranston, United States K2 Staffing, LLC Full time

    Job DescriptionJob DescriptionSummaryOur client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to 30%...

  • IT Help Desk Support

    4 weeks ago

    Cranston, United States K2 Staffing, LLC Full time

    Job DescriptionJob DescriptionSummaryOur client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to 30%...

  • IT Help Desk Support

    1 month ago

    Cranston, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummary Our client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to...

  • IT Help Desk Support

    4 weeks ago

    Cranston, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummary Our client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to...

  • Massage Therapist

    2 weeks ago

    Cranston, United States Massage Envy Full time

    Overview:Where Better Careers Begin!Massage Envy Cranston, Rhode Island. 1000 Chapel View Blvd, Cranston, RI 02920.Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you love about...

  • Massage Therapist

    2 weeks ago

    Cranston, United States Massage Envy Full time

    Overview:Where Better Careers Begin!Massage Envy Cranston, Rhode Island. 1000 Chapel View Blvd, Cranston, RI 02920.Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you love about...

  • Massage Therapist

    2 weeks ago

    Cranston, United States Massage Envy Full time

    Overview:Where Better Careers Begin!Massage Envy Cranston, Rhode Island. 1000 Chapel View Blvd, Cranston, RI 02920.Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you love about...

  • Massage Therapist

    2 weeks ago

    Cranston, United States Massage Envy Full time

    Overview:Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Where Better Careers Begin!Massage Envy Cranston, Rhode Island. 1000 Chapel View Blvd, Cranston, RI 02920.Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients'...