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Community Liaison

2 months ago

Livonia, United States ComForCare Home Health Care - Plymouth Full time $21 - $25
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Wellness resources

Community Liaison (25 to 30 hours per week)

ComForCare is looking for an ambitious, outgoing Community Liaison who wants a career that will grow with them. Were a fast-growing business that needs the right person to help us solidify our relationships in the community and create additional pipelines of referrals that drive new business.

Responsibilities include meeting with the case managers, social workers, physicians, hospital and nursing home discharge planners, generating referrals, and promote the company in the community. Experience in hospice, home health, or health care industry sales and marketing preferred.

Benefits
Paid Time Off
Referral program Working Advantage Discount Program
Free legal consultations
Pharmacy discount card
Virtual Concierge services
Employee Assistance Program
Auto, Home & Pet Insurance
Identity Theft Protection
Short-Term Disability Insurance
Accidental Injury Insurance
Critical Illness Insurance and more

POSITION DESCRIPTION:
The Community Liaison is responsible for developing and maintaining relationships with referral sources who will recommend the agency to potential clients. The Community Liaison will visit and call on these representatives regularly to encourage referrals as well as update them on any clients sent to the agency. The Community Liaison will understand all programs in place such as Dementia Wise, Matter of Balance, Transitions of Care, etc. and use these to differentiate the agency in the marketplace. In addition, the Community Liaison may do some direct consumer sales. The ultimate goal for the Community Liaison is to continuously increase business.

QUALIFICATIONS:
  • Ability to work autonomously and manage time effectively
  • Strong written and verbal communication skills
  • Strong interpersonal skills and the ability to build relationships across different levels of an organization
  • Ability to think creatively and develop innovative strategies for community engagement
  • Self-driven and self-disciplined, determined to independently drive results
  • Demonstrated ability to effectively communicate and interact with referral sources, clients, clients families, co-workers and all supervisors.
  • Ability to give presentations to large groups of people as well as one on one.

ROUTINE DUTIES:
1. Visits to potential referral sources on a weekly basis
2. Develop, establish, maintain and strengthen relationships with major referral sources, (e.g., Social Workers, Case Managers, Discharge Planners, Hospitals, Assistant Living Facilities, Admission Coordinators, Senior Communities, Rehab Centers, Hospice and other Health care Provider Professionals).
4. Conduct research on new and untapped referral sources.
5. Conduct sofa visits to educate potential clients and families on home care services in a way that will encourage new client to sign on.
6. Conduct large group and one-on-one presentations on various topics as necessary. These presentations may be directed to referral sources or direct consumers.
7. Promote care enhancement programs such as Dementia Wise and Matter of Balance.
8. Meet KEY PERFORMANCE INDICATORS (KPI'S)
8. Other duties as assigned.

Please send your resume and compensation requirements.