Patient Access Representative
2 months ago
The main function of a Patient Access Representative is to act as the liaison between the organization and the customer/patient. They will provide product education and handle a wide variety of questions while ensuring a positive customer service experience.
Job Responsibilities:
- Act as a liaison between LabCorp, the customer base, and patients.
- Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet.
- Speak with customers in a courteous, friendly, and professional manner using protocol procedures.
- Inquire, clarify, and confirm customer requirements and understanding of the solution.
- Provide additional customer education and information as needed.
- Qualify and establish inbound new customers requesting LabCorp's products and services.
- Work in multiple databases to research complex issues and questions.
- Notify clients of test results in a timely and accurate manner.
- Review test forms for accuracy and report any discrepancies.
- Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance.
Skills:
- Knowledge of Microsoft Office.
- Strong verbal and written communication.
- Courteous with strong customer service orientation.
- Understanding of medical terminology used in clinical setting.
Requirements:
- High school diploma or equivalent experience.
- Previous experience in customer service preferred.
- Bachelor's degree preferred.
- 0-2 years of experience.
Education: High School
-
Patient Access Liaison
4 weeks ago
Livonia, Michigan, United States JobRialto Full timeJob Summary: As a Patient Access Representative at JobRialto, you will serve as the primary point of contact between our organization and patients, providing exceptional customer service and ensuring a seamless experience. Key Responsibilities: Act as a liaison between JobRialto, customers, and patients, resolving routine requests and inquiries.Provide...
-
URO Patient Access Representative
3 weeks ago
Livonia, Michigan, United States Trinity Health Full timeJob Summary:The Patient Access Representative greets patients and family members, obtaining and/or verifying demographic, clinical, financial, and insurance information for service delivery. This includes entering patient/guarantor information in the patient accounting system, collecting patient signatures on relevant forms, and imaging/copying registration...
-
Patient Access Rep
2 weeks ago
Livonia, United States Trinity Health Full timeEmployment Type:Full timeShift:Night ShiftDescription:An Opportunity to Join our Remarkable Care Patient Access Rep in the ED Admin Department awaits YOU!!!!St. Joseph Mercy Health System (SJMHS) is one of the nation's top healthcare service providers, spanning five counties in Southeastern Michigan. SJMHS represents more than 2,700 physicians and 14,000...
-
Patient Access Rep
1 week ago
Livonia, United States Trinity Health Full timeEmployment Type: Full timeShift: Night Shift Description: An Opportunity to Join our Remarkable Care Patient Access Rep in the ED Admin Department awaits YOU!!!! St. Joseph Mercy Health System (SJMHS) is one of the nation's top healthcare service providers, spanning five counties in Southeastern Michigan. SJMHS represents more than 2,700 physicians and...
-
Livonia, United States Trinity Health Full timeThe Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery, including the entry of patient/guaran Patient Access, Patient, Healthcare, Insurance
-
Livonia, United States Trinity Health Full timeEmployment Type:Full timeShift:Rotating ShiftDescription:The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery, including the entry of patient/guarantor information in the patient accounting system,...
-
Livonia, United States Trinity Health Full timeEmployment Type: Full timeShift: Rotating Shift Description: The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery, including the entry of patient/guarantor information in the patient accounting system,...
-
Sales Career Advancement Representative
4 weeks ago
Livonia, Michigan, United States Arís Inc Full timeCompany OverviewAt Arís Inc, we pride ourselves on providing top-notch heating, cooling, and indoor air quality solutions to our customers. With 30 years of experience, we continue to innovate and push the boundaries of what's possible.About the RoleWe're seeking a highly motivated and sales-driven individual to join our team as a Sales Career Advancement...
-
Livonia, Michigan, United States Trinity Health Full timeJob SummaryTrinity Health is seeking an experienced Identity and Access Management (IAM) Solutions Architect to join our team. As an IAM Solutions Architect, you will be responsible for designing, developing, and integrating new or improved product capabilities in collaboration with Product Line organizations. You will assess business requirements, collect...
-
Patient Care Tech
3 months ago
Livonia, United States Trinity Health Corporation Full timeEmployment Type: Full time Shift: Night Shift Description: Opportunity to Join our Remarkable Care as a PCT awaits YOU!!!! Trinity Health Livonia is a beautiful full-service, 304-bed acute care hospital, located in Livonia, MI, that provides comprehensive care, including a 24-hour emergency department, general medicine, inpatient and outpatient...
-
Customer Service Representative
5 months ago
Livonia, United States AssuredPartners Full timeOverview: We are expanding our Processing Center Team in 2024! We need individuals to perform tasks related helping employers confirm health plan eligibility for dependents currently on their health plan. This is a Part-Time onsite position, working about 20 29 hours per week. The wage is $16.50 per hour. We offer flexible scheduling. The ideal candidate...
-
Patient Care Technician Operating Room
4 weeks ago
Livonia, Michigan, United States Trinity Health Full timeJob Summary:Trinity Health is seeking a skilled Patient Care Technician to join our team in the Operating Room. As a Patient Care Technician, you will provide direct patient care, considering age-specific, developmental, cultural, and spiritual needs. You will work under the direction of a registered nurse, assisting in establishing and maintaining a patient...
-
Patient Care Technician Med Surg
1 month ago
Livonia, Michigan, United States Trinity Health Full timeJob Summary:As a Patient Care Technician at Trinity Health Livonia Hospital, you will play a vital role in providing exceptional patient care. Under the direction of a registered nurse, you will assist with direct patient care, considering the patient's age-specific, developmental, cultural, and spiritual needs. You will demonstrate unit/area-designated...
-
Customer Service Representative
1 month ago
Livonia, Michigan, United States Binson's Hospital Supplies Inc. Full timeJob OverviewWe are seeking a highly skilled and compassionate Customer Care Associate to join our team at Binson's Medical Equipment & Supplies.Key Responsibilities:Welcoming and engaging customers as they enter the storeAssessing customer's needs and assisting with product inquiriesOperating the POS and processing paymentsCleaning and restocking the store...
-
Customer Service Representative
4 weeks ago
Livonia, Michigan, United States AssuredPartners Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at AssuredPartners. As an Eligibility Specialist, you will play a critical role in helping employers confirm health plan eligibility for their dependents.Key Responsibilities:Communicate with members via various platforms, including phone calls, emails, faxes, and...
-
Front Desk Agent
4 weeks ago
Livonia, Michigan, United States Towneplace Detroit Livonia Full timeJob SummaryAs a Front Desk Agent at Towneplace Detroit Livonia, you will be responsible for providing exceptional guest service, ensuring a warm and welcoming experience for our guests. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties. You will also be...
-
District Manager of Operations
4 months ago
Livonia, United States Vaco Full timeDUTIES & RESPONSIBILITIES:Ensures that urgent care centers consistently provide high-quality, compassionate care to every patient.Partners with regional leadership, including Practice Managers, Clinical Team Leads, and Providers, to oversee programs, train staff, and uphold patient service standards.Oversees regional teammates alongside Practice Managers,...
-
Patient Care Technician
4 months ago
Livonia, United States Ascension Full timeAscension St. John Hospital CLINIC LAB LIVONIA, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to providing services, amenities, opportunities,...
-
Clinical Service Representative
4 weeks ago
Livonia, Michigan, United States Beaumont Urgent Care Full timeJob SummaryWe are seeking a skilled Medical Assistant to join our team at Beaumont Urgent Care. As a Medical Assistant, you will play a vital role in providing high-quality patient care and supporting our healthcare team.Key Responsibilities:Prepare patients for examinations and assist healthcare providers with proceduresPerform triage, obtain vital signs,...
-
Clinical Service Representative
4 weeks ago
Livonia, Michigan, United States Beaumont Urgent Care Full timeWe are seeking a talented and compassionate Medical Assistant or EMT to join our team at Beaumont Urgent Care. As a Medical Assistant, you will play a vital role in providing high-quality patient care and supporting our healthcare team.Key Responsibilities:Prepare patients for and assist with examinations and treatmentsPerform triage and obtain vital...