Front Desk Coordinator

4 months ago


LuthervilleTimonium, United States True Sports Physical Therapy Full time
Job DescriptionJob Description

Candidates should have the following qualities and/or skills to be successful in this role:


  • A very positive and outgoing personality

  • A desire to help problem solve, and assist in all customer service related interactions at their assigned clinic

  • Ability to answer, route, and assist in phone calls with outstanding customer service skills and a major focus on client satisfaction, client interaction, and client experience

  • Ability to manage, troubleshoot, and be a good critical thinker in challenging situations with clients who may express dissatisfaction or frustration

  • Ability to adjust, and accept new processes with enthusiasm and curiosity

  • Ability to managing all aspects of scheduling, rescheduling, and scheduling management for the PTs you assist, and clients you service

  • Light housekeeping duties including sweeping, wiping surfaces, restocking supplies, and changing garbage bins to ensure cleanliness and appearance of assigned clinic


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