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Virtual Mental Health Technician
3 months ago
Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve.
Since 1997, Discovery Mood and Anxiety Programs, DBH’s Mental Health Disorder Division, has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.
Compensation range is $21- $28 per hour and is dependent upon geographic region, education, and experience.
This is a full time, virtual, position working Mon-Fri 12:00 PM - 8:30 PM
Our Offer to You
We are dedicated to empowering our employees with their professional and personal development by providing:
- 401(k)
- Healthcare benefits
- Vacation and sick days
- Employee referral program
- Employee discounts to various stores, amusement parks, events, etc.
- Continuing education (CE) programs and training
- Weekly training opportunities
- Advancement opportunities within the organization
Virtual Mental Health Technician is 100% virtual position. Requesting applicants reside in the state of California.
The MH Tech is responsible for assisting and supporting patients through the entire treatment experience from admission through discharge. MH Tech responsibilities primarily include ensuring patient safety, providing milieu interventions, leading psychoeducational groups, and supporting patients as they navigate the treatment process. As the Tech team is available through the course of each treatment day, they play a crucial role in the success of our program. Our MH techs are the heart and veins of virtual as they keep the program flowing smoothly daily. The MH tech team reports to the MH tech supervisor and assistant program director.
Responsibilities
- Orients new patient to the treatment program, its requirements, intent, and routine.
- Determines whether the new patient has any special needs, communicates those needs to the treatment team and assists the patient in fulfilling those needs.
- Monitors all patients through the treatment experience, keeping patients in line of site in the Zoom milieu and checking in on patients as needed for extra support through out the day.
- Supports co-workers in creating a positive environment, being a role model and working as a team.
- Contributes to the well-being of all patients by serving as a positive role model, demonstrating professional and caring manner toward co-workers, patients, and guests. Treat all patients, guests and co-workers respectfully and courteously.
- Facilitates treatment plan set forth by the Therapist by providing day-today support to patients and if patients need to “check-in”, help patients engage in a positive coping skill. Directs patients in a clear, concise, and informative manner.
- Ensure accuracy of program patient tracking systems.
- Documents patient interactions in EMR system.
- Understands the importance of structure by following the house rules and group schedule each shift.
- Responsible for running and engaging patients in therapeutic groups such as coping skills, relapse prevention, psycho education, Life Skills, etc. for the expected length of time identified in the Program Schedule. Also assists in providing group ideas.
- As Technicians are the “eyes and ears” of the milieu, they are responsible for documenting any behaviors that occur in the milieu in a very thorough and appropriate manner. Must maintain confidential nature of all patient and program related activities.
- Answers program emails promptly and politely. Transfers any inquiries they are unable to assist with to the Therapist, Assistant Program Director or Executive Program Director.
- Maintains a clean environment by completing the cleaning required on the shift worked and documenting
- Is a positive role model or shift lead to colleagues.
This is a full-time remote/virtual position working Mon-Fri 12:30 PM - 8:30 PM
We serve adults and adolescents within California in Intensive Outpatient Program (IOP) level of care. We have 4 IOP tracks each day; morning adult, afternoon adult, evening adult, and afterschool adolescent.
For a virtual tour of the facility, please visit our website at discoverymood.com
Qualifications
- Bachelors degree from an accredited university and 1 year experience working in MH setting OR
- 3 years working in a MH setting or working with adolescents
- Must possess a current Driver’s License in good standing
- Must be CPI and CPR/First Aid certified within 90 of employment with Discovery
Not sure if you meet all the qualifications? Apply anyway To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.
Additional Information
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.
For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/
Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.
