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Printer/Copier Service Tech

5 months ago

Providence, United States Aztec Office Full time
Job DescriptionJob DescriptionDescription:

Aztec has provided money-saving solutions and exceptional support to businesses in the northeast for over 25 years. Aztec services companies across Connecticut, Massachusetts, Rhode Island, New York, New Jersey, and Pennsylvania.

Aztec is looking for experienced Copier Service Technicians to join our award-winning team in our Rhode Island territory. We are factory trained and authorized in Sharp, Canon, Brother, Hewlett Packard, and more.


As a Copier Service Technician, you will be expected to maintain customer printers/copiers, performing both break/fix and preventative maintenance type of service calls.


Duties:

  • Communicate with Dispatch to open/close calls accordingly
  • Responsible for preventative maintenance on machines/repairs on machines.
  • Must meet established criteria for number of calls, limited call backs, parts utilization
  • Communicate with customer and dispatch to clearly provide updates and timelines for services.
  • Manage assigned areas for call prioritization within defined contract agreements.
  • Demonstrate enthusiasm for and expression of our corporate values:

- Growth Mindset: you never assume the status quo is best; you see what is possible instead of what isn’t and develop a plan to make it reality

- Technologically Fluent: you integrate best practice technological solutions into your work to improve productivity; you always want to learn more about the best technology available and can credibly advise others on technological solutions

- Customer First: you value relationships as the foundation of business; you aspire to exceed expectations in every client interaction; you constantly look for ways to stand out and add value as a business partner


Learn more at www.aztecoffice.site

Requirements:
  • Canon and Sharp copier/printer experience preferred.
  • Other manufacturer brands are a plus.
  • Minimum 3-year industry experience.

Requirements:

  • Driver's License (Required)
  • Copier Certifications (Required)

Benefits:

Aztec's extremely competitive package offers:

  • Industry competitive salary
  • Bonus program
  • Company car, laptop and cellphone provided
  • Paid Holidays, Vacation, Sick Time
  • Medical/Dental/Vision
  • Life insurance
  • Disability insurance
  • 401k Plan
  • Employee discounts
  • Paid training

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:

  • On the road


We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.