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Dispatcher Lead

2 months ago

San Marcos, United States Cart Mart, Inc. Full time
Job DescriptionJob Description

Location: San Marcos, CA


Overview of the opportunity

Slow-moving electric, gas, and diesel-powered vehicles, especially “electric vehicles” are used in every commercial environment imaginable. These vehicles are popping up everywhere, including on public and private streets. According to nearly every major media outlet, economic analysts all agree that electric vehicles are playing an increasingly major role in the future of sustainability for both the consumer and for businesses, and it’s only getting started


These are not your grandfathers’ golf carts… We’re talking about small electric, gas- and diesel-powered vehicles that move people and materials in and around some of the most interesting locations, including most likely, your very own neighborhood. These are realistic solutions for last-mile delivery, personal transportation, and the transportation of materials and products and the market is growing every year.


Cart Mart, Inc. is a 60+ year old, award-winning, Golf and Commercial Vehicle Distributor. Our employees are making the world a better place by pushing people and companies into sustainable transportation. As a Dispatcher Lead, you will be ensuring exceptional customer service. Some of our customers include colleges and universities, K-12 schools, military bases, local and state municipalities, amusement parks, hotels & resorts, golf courses, stadiums, apartment facilities, shopping malls, manufacturers & distribution warehouses to name a few, as well as our internal customers (our employees and departments.)

Compensation:

$21 - $22 hourly

Responsibilities:

As a Dispatcher Lead, you will be tasked with duties, including:

  • Answering all transportation phone calls both internal and external.
  • Arranging third-party deliveries/pickups.
  • Update Dispatch Orders.
  • Update drivers in real-time of changes to orders via calls and texts.
  • Dispatch drivers efficiently and cost-effectively.
  • Confirm the status of units departing the following day by communicating with various departments and personnel.
  • Reconcile delivery paperwork.
  • Confirm drivers have all paperwork for sales deliveries.
  • Order supplies for delivery drivers.
  • Conduct safety meetings and vehicle inspections.
  • Oversee delivery drivers' daily duties and responsibilities.
Qualifications:

Are you the one?

This position requires:

  • Proficient computer skills with experience in MS Office Applications including Outlook, Word, and Excel. Dispatch Track is a plus.
  • Experienced in all aspects of logistics, dispatching, routing, scheduling, solicitation, deliveries, rentals, carts, equipment, and inventory.
  • Ability to create routing schedules that are efficient and cost-effective.
  • A high level of experience with Dispatch Track software is a plus
  • Customer service oriented.
  • Excellent organizational skills; ability to handle multiple projects at the same time.
  • Self-motivated, well organized, and strong attention to detail.
  • Professional, enthusiastic, and a team player.
  • Able to work in a fast-paced environment.


This is not an exhaustive list of duties.

About Company

Additional benefits include:

  • Training and technical assistance
  • Company-sponsored 401k with employer match
  • Medical, dental, vision, and Aflac insurance
  • Life insurance
  • Employee assistance program
  • Paid Sick/ Vacation Time
  • Holiday Pay
  • Tuition Reimbursement Program
  • Friends and Family discount program
  • Employee Referral Program


Cart Mart Inc. is an Equal Opportunity Employer as well as an at-will employer.

Job offerings are contingent upon passing a background check as well as a pre-employment drug test.

Cart Mart, Inc. maintains a drug and alcohol-free work environment.