Concierge
2 months ago
Schedule: Flexible 5 days per week from 3pm - 11:30pm
ABOUT US
Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy.
ABOUT THE ROLE
Requires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual. Welcomes all residents, guests, and vendors professionally and warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to. Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision. These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using resident, guest and vendor names and using them consistently. Identifying and organizing resources to provide a high level of personal service that is expected by our residents, their families, and other guests.
WHAT YOU'LL DO
• Communicates effectively and demonstrates good customer service skills to residents, guests, vendors and other staff members.
• Identifies and clarifies the residents’ needs and desires. Answers questions and provides solutions.
• Seeks the way to improve the services that we already provide, or possibly add additional services, by listening to resident comments, observing their usage, and making recommendations to management.
• Assists residents in scheduling access for authorized vendors to provide services within units.
• Maintains resident and guest privacy, and the organization's reputation, by always keeping information confidential.
• Able to understand and react quickly and effectively to any emergency.
• Responsible for maintaining a safe and secure work environment for all residents, guests and staff. Follows established safety guidelines and immediately reports all hazardous conditions or equipment safety issues to General Manager.
• Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Accurately maintains daily shift notes into Building Link system.
• Receives packages & deliveries and logs in Building Link system, organizes packages for delivery and delivers to residents as schedule permits.
• Responds to resident concerns and complaints in a professional and caring manner. Follows up and tries to resolve all such concerns and complaints. Elevates issues to Lead Concierge or AGM if necessary/appropriate.
• Manages resident relations to ensure a consistently high level of service, including timely and complete resolution of resident concerns and issues, and coordinating special services and requests.
• Performs other duties and responsibilities consistent with the position as assigned by the AGM or Lead Concierge.
EDUCATION/EXPERIENCE
High school diploma or equivalent
WHAT YOU NEED TO SUCCEED
- Physical demands include the ability to lift 30-50lbs.
- Standing, sitting, and walking.
- Ability to work at a personal computer, as well as talking on the phone, for extended periods of time.
- Ability to quickly and easily navigate the building as required to meet job functions.
- Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately.
- Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building,
- Ability to respond to emergencies promptly.
- Communicate, receive and exchange ideas and information using both spoken and written word.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OUR BENEFITS
Medical
Dental
Vision
Short term disability (STD)
Long term disability (LTD)
Employee assistance program (EAP)
Identity theft protection
Pet insurance
Retirement
Paid Time Off (PTO)
-
Sales Representative for Concierge Medicine Office
3 months ago
Fort Myers, United States Concierge Medicine Office Full timeJob DescriptionJob DescriptionJob descriptionJob Title: Sales Representative for Concierge Medicine Memberships -IDEAL JOB FOR A SEMI-RETIRED OR RETIRED PERSON LOOKING FOR A FEW HOURS A WEEK ONLY.Location: Lee County, FloridaAbout Us:We are a premier provider of personalized healthcare services in Fort Myers, Florida, dedicated to delivering exceptional...
-
Concierge
4 weeks ago
Fort Worth, United States Buckner International Full timeJob DescriptionJob DescriptionBuckner Retirement Services Community: The Stayton at Museum Way, by BucknerLocation: Fort Worth, TX - Onsite Address: 2501 Museum Way, Fort Worth, TX 76107Shift: Sat & Sun, 7a-3p or Mon-Fri, 3p-7pJob Schedule: Full-Time We are seeking a Concierge to join our community committed to delivering outstanding service to our...
-
Concierge
3 months ago
Fort Worth, United States Sagora Senior Living Full timeWill Rogers had it figured out when he said, “You never get a second chance to make a first impression”. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone. Do you have a passion for helping people...
-
Concierge
4 weeks ago
Fort Worth, United States Sagora Senior Living Full timeWill Rogers had it figured out when he said, “You never get a second chance to make a first impression”. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone. Do you have a passion for helping people...
-
Concierge
2 months ago
Fort Worth, United States Worth Ross Management Co Inc Full timeJob DescriptionJob DescriptionLocation: Downtown Fort Worth/Zip Code 76102Schedule: Flexible Shifts (Wednesday thru Friday 3pm - 11pm; Saturday and Sunday 7am - 3pm)ABOUT USWorth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA...
-
Concierge Associate
1 day ago
Fort Worth, Texas, United States Worth Ross Management Co Inc Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Concierge to join our team at Worth Ross Management Company. As a Concierge, you will be the first point of contact for residents, guests, and vendors, providing exceptional customer service and ensuring a seamless experience.Key ResponsibilitiesCustomer Service: Greet residents, guests, and...
-
Front Desk Concierge
3 days ago
Fort Worth, United States FirstService Residential Full timeJob Overview: As a Front Desk Attendant, you will be required to have a passion for people and dedication to always providing superior customer service within a luxury residential setting. This position is often demanding and fast-paced, requiring excellent time management and problem-solving skills. Front Desk Attendant will interact with residents and...
-
PRN Concierge
3 months ago
Fort Worth, United States Ridgmar Place Independent Living Full timeJob DescriptionJob DescriptionDo you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident’s life? Then come join our team!Great Place to Work Certified – come make it greater!! So many perks and programs!!Employee Perks, Programs, and Benefits:Flexible Scheduling – In most...
-
Concierge
2 months ago
Fort Pierce, United States Phoenix Senior Living Full timeJob DescriptionJob DescriptionDescription:The Lynmoore at Lawnwood is seeking a Concierge to join their team! Shift details:ConciergeMonday- Friday; Every other weekend required PURPOSEConciergeThe Concierge is often the initial contact and first impression that many people have of Phoenix Senior Living. The Concierge is responsible for greeting potential...
-
Concierge
2 days ago
Fort Wayne, United States Cedarhurst of Ft. Wayne Full timeCedarhurst, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as a Concierge at our Cedarhurst of Ft. Wayne community. As a Concierge you will have to opportunity to connect with, and positively impact the lives of, our residents daily! You will be responsible for delivering...
-
Speech Therapist
6 days ago
Fort Myers, Florida, United States Concierge Home Care Full timePRN Speech TherapistConcierge Home Care is seeking a skilled Speech Therapist to join our team.About the RoleA Home Health Speech Therapist provides speech therapy to patients in their place of residence on an intermittent basis.Administer speech therapy to patients in their homesDevelop and implement individualized treatment plansCollaborate with patients...
-
Concierge
4 weeks ago
Fort Lauderdale, United States Hilton Fort Lauderdale Beach Resort Full timeDescriptionHilton Fort Lauderdale Beach is looking for a Part-Time Concierge to join the team. This stunning 374 room hotel is located three miles from Las Olas Boulevard's vibrant restaurants and shops, offers a full-service spa, multiple dining options and also boasts an outdoor pool and private cabanas. The ideal candidate has previous hotel concierge...
-
Healthcare Sales Representative
2 months ago
Fort Myers, United States Concierge Medicine Office Full timeJob DescriptionJob DescriptionAbout Us: We are a concierge medicine practice dedicated to providing personalized and high-quality healthcare services to our patients. We are looking for a motivated individual to join our team as a Part-Time Lead Caller. This role is perfect for a semiretired person or someone looking to supplement their income with a...
-
Healthcare Sales Representative
1 month ago
Fort Myers, United States Concierge Medicine Office Full timeJob DescriptionJob DescriptionAbout Us: We are a concierge medicine practice dedicated to providing personalized and high-quality healthcare services to our patients. We are looking for a motivated individual to join our team as a Part-Time Lead Caller. This role is perfect for a semiretired person or someone looking to supplement their income with a...
-
Front Desk Concierge
5 months ago
Fort Pierce, United States MORNING STAR MANAGEMENT LLC Full timeJob DescriptionJob DescriptionCustomer Service Oriented People, looking for full and part time work. Candidates should be people oriented, have good communication skills, able to adapt and work in a changing environment. Strong customer service skills are needed as well ability to be handle salesCompany DescriptionThis position is from a front desk...
-
Concierge Medicine Practitioner
2 weeks ago
Fort Lauderdale, Florida, United States Cleveland Clinic Foundation Full timePosition Overview: Concierge Medicine PhysicianCleveland Clinic Florida is seeking a skilled and experienced physician in Internal Medicine or Family Medicine to enhance our Concierge Medicine Practice.Collaborate with two established concierge medicine physicians focused on delivering exceptional healthcare services to the community.Provide comprehensive...
-
Clinical Director, RN
22 hours ago
Fort Lauderdale, Florida, United States Concierge Home Care Full timeJob SummaryConcierge Home Care is seeking a highly skilled Registered Nurse Clinical Manager to oversee the delivery of high-quality home health services to patients in their place of residence.Key ResponsibilitiesLeadership and Supervision: Collaborate with the Director of Clinical Services/Administrator to ensure the effective management of home health...
-
CSA - Concierge Team
2 months ago
Fort Lauderdale, United States Castelan Group Full time**CSA - Concierge Team** Furniture Care Network Claims Weston Super Mare, North Somerset Minimum Experience **Entry-level** Compensation **17,953.65** We have an exciting opportunity to join our dynamic team as a Customer Services Advisor within the Furniture Care Network Concierge. This will be a 9 month Fixed Term Contract to cover maternity leave. Any...
-
Physician in Concierge Medicine, Florida
2 weeks ago
Fort Lauderdale, Florida, United States Cleveland Clinic Full timeConcierge Medicine Physician PositionOverview:We are seeking a skilled physician specializing in Concierge Medicine to provide exceptional healthcare services. This role emphasizes personalized patient care and coordination between outpatient and hospital settings.Key Responsibilities:Deliver high-quality medical services to a dedicated patient...
-
Concierge
1 week ago
Fort Myers, United States Pacifica Senior Living Fort Myers Full time $13Job DescriptionJob DescriptionYou will be the first to meet our residents, so the first impression of our senior living community depends on your friendliness and efficiency. The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. You will be responsible to protect the...