Concierge Associate
5 days ago
We are seeking a highly motivated and detail-oriented Concierge to join our team at Worth Ross Management Company. As a Concierge, you will be the first point of contact for residents, guests, and vendors, providing exceptional customer service and ensuring a seamless experience.
Key Responsibilities- Customer Service: Greet residents, guests, and vendors professionally and warmly, providing assistance and resolving issues in a timely and courteous manner.
- Access Control: Monitor and control access to the building, ensuring that only authorized individuals enter the premises.
- Communication: Effectively communicate with residents, guests, and vendors, responding to inquiries and resolving issues in a professional and courteous manner.
- Problem-Solving: Identify and resolve issues promptly, using discretion and judgment to ensure a positive experience for all parties involved.
- Teamwork: Collaborate with other staff members to ensure a seamless experience for residents, guests, and vendors.
- Education: High school diploma or equivalent.
- Physical Demands: Ability to lift 30-50lbs, stand, sit, and walk for extended periods.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with residents, guests, and vendors.
- Problem-Solving Skills: Ability to think critically and resolve issues promptly.
- Teamwork: Ability to work collaboratively with other staff members to ensure a seamless experience.
- Medical: Comprehensive medical insurance.
- Dental: Comprehensive dental insurance.
- Vision: Comprehensive vision insurance.
- Short-Term Disability (STD): Short-term disability insurance.
- Long-Term Disability (LTD): Long-term disability insurance.
- Employee Assistance Program (EAP): Confidential counseling services.
- Identity Theft Protection: Protection against identity theft.
- Pet Insurance: Insurance for pets.
- Retirement: Retirement plan.
- Paid Time Off (PTO): Paid time off for vacation, sick leave, and holidays.
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