Concierge Associate

5 days ago


Fort Worth, Texas, United States Worth Ross Management Co Inc Full time
Job Summary

We are seeking a highly motivated and detail-oriented Concierge to join our team at Worth Ross Management Company. As a Concierge, you will be the first point of contact for residents, guests, and vendors, providing exceptional customer service and ensuring a seamless experience.

Key Responsibilities
  • Customer Service: Greet residents, guests, and vendors professionally and warmly, providing assistance and resolving issues in a timely and courteous manner.
  • Access Control: Monitor and control access to the building, ensuring that only authorized individuals enter the premises.
  • Communication: Effectively communicate with residents, guests, and vendors, responding to inquiries and resolving issues in a professional and courteous manner.
  • Problem-Solving: Identify and resolve issues promptly, using discretion and judgment to ensure a positive experience for all parties involved.
  • Teamwork: Collaborate with other staff members to ensure a seamless experience for residents, guests, and vendors.
Requirements
  • Education: High school diploma or equivalent.
  • Physical Demands: Ability to lift 30-50lbs, stand, sit, and walk for extended periods.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with residents, guests, and vendors.
  • Problem-Solving Skills: Ability to think critically and resolve issues promptly.
  • Teamwork: Ability to work collaboratively with other staff members to ensure a seamless experience.
Benefits
  • Medical: Comprehensive medical insurance.
  • Dental: Comprehensive dental insurance.
  • Vision: Comprehensive vision insurance.
  • Short-Term Disability (STD): Short-term disability insurance.
  • Long-Term Disability (LTD): Long-term disability insurance.
  • Employee Assistance Program (EAP): Confidential counseling services.
  • Identity Theft Protection: Protection against identity theft.
  • Pet Insurance: Insurance for pets.
  • Retirement: Retirement plan.
  • Paid Time Off (PTO): Paid time off for vacation, sick leave, and holidays.


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