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Customer Service Representative

2 months ago

Alsip, Illinois, United States Public Storage Full time
{"title": "Public Storage Job Opportunity", "subtitle": "Join Our Team as a Customer Service Representative", "content": "

At Public Storage, we're committed to providing exceptional customer service and creating a positive experience for our customers. As a Customer Service Representative, you'll play a vital role in achieving this goal.

As a member of our team, you'll have the opportunity to work in a fast-paced environment, interacting with customers and resolving their storage needs. You'll be responsible for:

  • Assessing customer storage needs and making suggestions for packing and moving supplies
  • Conducting daily storage unit inspections to ensure inventory and availability
  • Auditing cash drawers and making bank deposits
  • Helping customers stay current with payments and making reminder and collection calls when necessary

Our ideal candidate is a team player with excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service. If you're looking for a challenging and rewarding role in a dynamic industry, we encourage you to apply.

Physical Requirements:

  • Ability to transport and lift items weighing up to 35 pounds
  • Ability to walk in and around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
  • Ability to perform cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds and curb appeal

We offer a competitive compensation package, including a total rewards program with benefits such as medical, dental, vision, 401(k) with match, paid time off, and flexible scheduling. If you're interested in joining our team, please submit your application today.

", "call_to_action": "Apply Now"}