Field Service Rep I
4 weeks ago
Field Service Representative I
Savannah GA
Job Summary:
Provides professional technical service and support on the installation, inspection, repair, and preventive maintenance of Patient Monitoring and Anesthesia products in accordance with established Mindray NA Service policies and procedures. Prioritizes and schedules all customer onsite visits to maximize efficiency and assure customer expectations are satisfied. Perform software upgrades on some products. Maintains positive professional communications with customers, regional team members, and the technical support group.
Actively pursue the renewal of existing service contracts and identify potential service contract customers by providing contract quotations, and pursue the timely closing of all new contract proposals. Maintains twenty-four-hour continuous coverage of the territory to provide uninterrupted support and operation of products.
Position Specifications:
- Essential Functions:
- Provides technical service support on the installations, inspection, repair and preventative maintenance of Mindray products for customers within their territory.
- Continuously updates technical knowledge on all products and new advances in the field of medical electronics through training and personal study. Works with more senior reps in region to enhance product knowledge.
- Provides telephone support to customers, sales and clinical education staff. Maintains positive, professional communication with customers, regional team members, and national technical support group.
- Documents all activities in accordance with Mindray Service Administrative and Quality system policies and procedures, including and not limited to MDR and field corrections
- Maintains all service contracts in accordance with company service policies and procedures and actively pursues the renewal of existing contracts. Identifies potential service contract customers, provides contract quotations, and pursues the timely closing of all new contract proposals.
- Maintains loaner, test equipment, spare parts inventory, company vehicle, and other company equipment and supplies in good condition and working order. Maintains organized supplies and inventory.
- Provides technical support for Sales and Clinical Education staff.
Knowledge/Educational Requirement
- Minimum of an Associate of Science Degree or equivalent in electronics with emphasis in instrumentation, and digital circuitry
- Prior field service experience or hospital biomed experience preferred.
Skills and Abilities
- Technically proficient in the troubleshooting, repair, and calibration of all Mindray products in the region
- Well-organized, able to function independently, with a minimum of supervision
- Exhibits high level of critical thinking abilities
- Customer-oriented, with good verbal and written communication skills
- Enthusiastic demeanor and a can-do attitude
- Good driving record
Physical Demands/Work Environment
- Mostly hospitals and clinics. Field position which requires approximately 70% travel by car. Ability to lift approximately 75 lbs with or without assistance.
- Must be on-call 24 hours a day, 7 days a week, including holidays and available for emergency service during off hours.
Mindray North America offers an attractive compensation and benefits package plus an exciting professional environment. Only those who meet our requirements will be contacted. Mindray North America is an equal opportunity employer M/F/D/V
-
Field Service Rep I
3 weeks ago
Mahwah, United States Mindray North America Full timeJob DescriptionJob DescriptionField Service Representative I Atlanta GAJob Summary:Provides professional technical service and support on the installation, inspection, repair, and preventive maintenance of Patient Monitoring and Anesthesia products in accordance with established Mindray NA Service policies and procedures. Prioritizes and schedules all...
-
Packaging Associate I
1 month ago
Mahwah, New Jersey, United States Stryker Full timeWhy manufacturing at Stryker? We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023 Are you interested in getting hands-on experience with products that are making an impact on people's lives? As a member of our manufacturing team, that is exactly what you will do At Stryker, you...
-
Consumer Services Representative
1 day ago
Mahwah, United States A great organization! Full timeJob DescriptionJob DescriptionGreat temp-to-hire opportunity working for a manufacturer/distributor in the Mahwah, NJ area!WHERE: Mahwah, NJ vicinity (fully on-site)WHAT: Consumer Services RepHOURS:Weekdays, 8:30am – 5pm.There will be 1 midday shift per week of 1:00pm – 9pm.1 Saturday per month, 8:30am – 5pm. When scheduled for a Saturday, there will...
-
Production Associate I
12 hours ago
Mahwah, New Jersey, United States Stryker Full timeWhy manufacturing at Stryker? We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023 Are you interested in getting hands-on experience with products that are making an impact on people's lives? As a member of our manufacturing team, that is exactly what you will do At Stryker, you...
-
Production Associate I
2 weeks ago
Mahwah, New Jersey, United States Stryker Full timeWhy manufacturing at Stryker? We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023 Are you interested in getting hands-on experience with products that are making an impact on people's lives? As a member of our manufacturing team, that is exactly what you will do At Stryker, you...
-
Production Associate I
7 days ago
Mahwah, United States Stryker Corporation Full time**Why manufacturing at Stryker?** We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023! Are you interested in getting hands-on experience with products that are making an impact on people’s lives? As a member of our manufacturing team, that is exactly what you will do! At...
-
Production Associate I
3 weeks ago
Mahwah, New Jersey, United States Stryker Full timeWhy manufacturing at Stryker? We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023 Are you interested in getting hands-on experience with products that are making an impact on people's lives? As a member of our manufacturing team, that is exactly what you will do At Stryker, you...
-
Production Associate I
5 hours ago
Mahwah, United States Stryker Part timeWhy manufacturing at Stryker? We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023! Are you interested in getting hands-on experience with products that are making an impact on people’s lives? As a member of our manufacturing team, that is exactly what you will do! At...
-
Swimming Pool Service Technician
3 weeks ago
Mahwah, United States V Lehmann Pools and Spas Full timeJob DescriptionJob DescriptionWe are seeking a Swimming Pool Service Technician to become a part of our team! You will assist with the installation and repair of various machinery and equipment. Our competitive hourly rate is based on experience & skill level.Qualifications:1-3 years of experience in cleaning, maintenance, or other related fields (basic math...
-
Production Associate I
4 weeks ago
Mahwah, United States Stryker Full timeWhy manufacturing at Stryker?We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023!Are you interested in getting hands-on experience with products that are making an impact on people’s lives? As a member of our manufacturing team, that is exactly what you will do! At Stryker,...
-
Technical Support Engineer
6 days ago
Mahwah, United States Mindray North America Full timeUltrasound Technical SupportMilpitas CA Job Summary: Ultrasound Technical Support Engineer (TSE) supports our premium ultrasound products for our customers and field staff by providing technical assistance and operational guidance. Typically this support is over the phone and some field visits may be required. TSE will be distinguished by their ability to...
-
Construction Project Engineer
23 hours ago
Mahwah, United States TRI-STATE CIVIL CONSTRUCTION LLC Full timeJob Description Job Description Job Description Assisting chief estimator in estimating in deep foundation and support-of-excavation construction bids Preparing required submittals (deep foundation and support-of-excavation calculations and drawings, etc.) for review Assisting project manager in project management including planning, coordination, and...
-
Compliance Payment Processing Analyst
4 weeks ago
Mahwah, United States Stryker Corporation Full time**Why join Stryker?** **Who we want**: - ** Dedicated achievers.** People who thrive in a fast-paced environment and are driven to complete projects that meet regulations and expectations. - ** Self-directed initiators.** People who take ownership of their work and need no prompting to drive productivity, change, and outcomes. - ** Data managers.** People...
-
Technical Support Engineer
1 month ago
Mahwah, United States Mindray North America Full timeJob DescriptionJob DescriptionUltrasound Technical SupportMilpitas CA Job Summary:Ultrasound Technical Support Engineer (TSE) supports our premium ultrasound products for our customers and field staff by providing technical assistance and operational guidance. Typically this support is over the phone and some field visits may be required. TSE will be...
-
Construction Project Engineer
5 days ago
Mahwah, United States TRI-STATE CIVIL CONSTRUCTION LLC Full timeJob DescriptionJob DescriptionJob DescriptionAssisting chief estimator in estimating in deep foundation and support-of-excavation construction bidsPreparing required submittals (deep foundation and support-of-excavation calculations and drawings, etc.) for reviewAssisting project manager in project management including planning, coordination, and...
-
Front Office Ops Manager
1 day ago
Mahwah, United States Homewood Suites by Hilton Mahwah Full time**Job Type**: Full-time **Description**: **Reports To**: General Manager, Director of Rooms, Front Office Manager **Supervises**: Reservations, Guest Services Representative, PBX Operator, Bell Staff, Concierge, Night Audit. **Job Purpose**: To maintain a high quality of services offered to guests through management of the functional areas of...
-
Technician
1 week ago
Mahwah, United States Honda of Mahwah Full timeJob DescriptionJob DescriptionAUTOMOTIVE TECHNICIANJob descriptionHonda of Mahwah, a high volume dealership in the heart of Bergen County, is looking for several highly motivated individuals with the technical skills to advance their career in the automotive field. If you're serious about your career, rest assured you've come to the right place. At...
-
Office Manager
4 weeks ago
Mahwah, United States Liberty Family of Dealerships Full timeJob DescriptionJob DescriptionAuto Dealership Office ManagerLiberty Family of Dealerships is seeking a highly organized and detail-oriented Auto Dealership Office Manager to oversee the administrative and financial operations of one of our dealerships. The ideal candidate will possess excellent leadership skills, a strong background in office management, and...
-
Technical Operations Specialist
6 days ago
Mahwah, United States Pole Star Full timeAt Polestar we don't just drive innovation in our cars - our entire business model is different from our competitors. We're looking for a creative, innovative, experienced, and hands-on professional to use their technical expertise to support Polestars service point network. Let us describe the challenge we offer Technical Operations at Polestar encompasses...
-
Robotics Software Engineer
1 month ago
Mahwah, United States Robert Half Full timeJob Description:Candidate will participate in all aspects of the design and maintenance of software for high performance robotic products. Full lifecycle software development; programming to include conceptual design, general coding, release to manufacturing testing, and quality assurance. Candidate needs to be able to produce final release software for...