Customer Representative

2 weeks ago


Saratoga Springs, United States Park Personnel Services, Inc. Full time
Job DescriptionJob Description

Do you thrive on people contact daily? Do you derive your work satisfaction from establishing new client relationships and helping people? Do you have a talent for establishing effective rapport with patients and co-workers? This will be a rewarding position for the individual who enjoys a medical environment where helping people is the goal.

Park Personnel Services is seeking an outstanding candidate who shines when it comes to working with people

SKILLS LEADING TO SUCCESS INCLUDE:

  • Talent for working with people.
  • Ability to quickly learning new routines and computer systems
  • Organization comes naturally to you

Must have qualifications:

  • Previous Office experience working with all standard office equipment
  • Proficient with various Microsoft Office (Word, Excel and Outlook)
  • Strong working knowledge of explanation of benefits, CPT-4/HCPCS codes and ICD 10 diagnosis codes
  • High School Diploma/GED
  • 2-yr degree a plus
  • Previous work experience in the area of customer service, client relations or client support- Verify patient information and update records as necessary

Skills:
- Excellent customer service skills with the ability to communicate effectively with patients and staff
- Strong organizational skills and attention to detail
- Proficient in using computer systems and electronic medical records
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of medical terminology and insurance billing processes is a plus



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