Technical Support Specialist

2 weeks ago


Columbus, United States Able Applied Technologies Full time
Job DescriptionJob Description

About us:

Able Applied Technologies (AAT) is a vibrant, growing company founded 17 years ago in Columbus, Ohio. We create customized, cutting-edge LED signage for gas stations and billboards across North America. We are passionate about the quality of our product and committed to a culture of perpetual innovation. Headquarters are centrally located in Columbus in a recently renovated historic building with open floorplan and natural light.

 

About you:

Our Technical Support team supports on-site technicians and site owners across the country. Handling inbound and outbound phone calls and messaging, Specialists provide top-notch customer service on advanced technical hardware. Creating tickets, troubleshooting and providing diagnostics with customers on-site, and writing work orders for new parts are all routine parts of this role. Full-time, in person position.

Your day-to-day:

  • Making outbound calls and fielding inbound calls to provide technical support, troubleshoot and diagnose issues, and create work orders for parts to resolve customer tickets
  • Rapidly problem-solving and generating solutions live on calls and via messaging
  • Communicating calmly, confidently, and positively with customers, listening closely to their needs and responding in a friendly and helpful manner
  • Following detailed procedures to ensure warranty and non-warranty support actions are taken correctly
  • Continuously learning and developing expertise in Able products, including all updates and changes
  • Creating accurate work orders quickly and with exceptional attention to detail 
  • Displaying a team-oriented mentality by helping other specialists as needed and communicating positively and effectively in person and via Microsoft Teams

 

Your skills:

  • Experience with customer-facing interaction 
  • Exceptional technical troubleshooting and critical thinking skills
  • Excellent verbal and written communication skills
  • Effective at organization, follow-through, and proactive self-management
  • Technical hardware experience preferred

What we offer:

  • Competitive pay range between $18-$22 based on skill level
  • Positive, supportive team culture
  • Opportunities for growth
  • 401K match
  • Flex hour possibilities and remote work options

AAT is proud to be an equal opportunity employer. We are committed to an inclusive culture both for our employees and the customers we serve. We welcome and encourage applicants of any race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Powered by JazzHR

kPt2nT8pbh



  • Columbus, United States Stellar Professionals Full time

    Job DescriptionJob Description REMOTE - Technical Support SpecialistApplicant must have 12 years of experience with the following: Experience in using Microsoft Azure 3 yearsAzure Technologies (e.g. Azure function, Azure Batch/Web Jobs) -- 3 yearsAzure DevOps -- 3 yearsGit, Build CI/CD pipelines 3 yearsAngular 14.0 or above with TypeScript, Bootstrap,...


  • Columbus, United States The Language Doctors, Inc. Full time

    Job DescriptionJob DescriptionSalary: DOEIT AFTER-HOURS TECHNICAL SUPPORT SPECIALIST The Language Doctors is looking for a knowledgeable IT After-hours Technical Support Specialist to join our multicultural team. We are a linguistic service company that is deeply dedicated to breaking language barriers and connecting cultures worldwide. As a US-based...


  • Columbus, United States HRU Technical Resources Full time

    Job DescriptionJob DescriptionJob Title:Electrical Support Specialist (2nd Shift)Type of Position:DIRECT HIREJob Location:Columbus, IN (on site role).Compensation:$31.00/hr (overtime eligible). There will be a $1.50/hr off shift premium in this role.Benefits:Benefits are available and are competitiveJob Description:HRU Technical Resources has partnered with...


  • Columbus, Indiana, United States HRU Inc Technical Resources Full time

    Job Title: Electrical Support Specialist (3rd Shift) Type of Position: DIRECT HIREJob Location: Columbus, IN (on site role). Compensation: $31.00/hr (overtime eligible). There will be a $1.50/hr off shift premium in this role. Benefits: Benefits are available and are competitive Job Description: HRU Technical Resources has partnered with an American...


  • Columbus, United States HRU Inc Technical Resources Full time

    Job Title: Electrical Support Specialist (3rd Shift) Type of Position: DIRECT HIRE Job Location: Columbus, IN (on site role). Compensation: $31.00/hr (overtime eligible). There will be a $1.50/hr off shift premium in this role. Benefits: Benefits are available and are competitive Job Description: HRU Technical Resources has partnered with an American...


  • Columbus, United States HRU Inc Technical Resources Full time

    Job Title: Electrical Support Specialist (3rd Shift) Type of Position: DIRECT HIRE Job Location: Columbus, IN (on site role). Compensation: $31.00/hr (overtime eligible). There will be a $1.50/hr off shift premium in this role. Benefits: Benefits are available and are competitive Job Description: HRU Technical Resources has partnered with an American...

  • Technical Specialist

    3 weeks ago


    Columbus, United States Toyota Industries Full time

    Job DescriptionPosition Summary: The Technical Specialist is a key contributor to supporting Toyota's dealer network, and ensuring customer success. By engaging with and supporting dealership technicians, the Technical Specialist is responsible for identifying issues, determining root cause and clarifying solutions. Essential Position Duties:Provide remote...


  • Columbus, United States Mettler Toledo Full time

    Our Opening and Your Responsibilities ...


  • Columbus, United States Trulieve Full time

    Technical Security Specialist Reports to: Director of SecurityDepartment: Security Location: Ohio / West Virginia - remote Candidate living in OH preferred, travel throughout Ohio / West Virginia area, up to 50-75% of the time, travel to MD as neededSchedule: Mon-Fri, on call on weekends, will accommodate weekly schedule if called in Job Summary:The...


  • Columbus, United States Trulieve Full time

    Technical Security Specialist Reports to: Director of SecurityDepartment: Security Location: Ohio / West Virginia - remote Candidate living in OH preferred, travel throughout Ohio / West Virginia area, up to 50-75% of the time, travel to MD as neededSchedule: Mon-Fri, on call on weekends, will accommodate weekly schedule if called in Job Summary:The...


  • Columbus, United States Lifestyle Communities Full time

    ** IT Support Specialist** **Job Category****:** Information Technology **Requisition Number****:** ITSUP01659 Showing 1 location **Job Details** **Description** * Team Member Title: IT Support Specialist at LC Home Office * Location: Columbus, Ohio * Team: Information Technology * Team Member Description: Full Time Lifestyle Communities (LC) Information...


  • Columbus, United States UNICON International Full time

    We are currently accepting resumes for a Technical Specialist 4 position in Columbus, OH. This position is Hybrid. Required 2 days on site Benefits offered: Medical, Vision, Dental, 401 K The selected candidate will perform the following duties: Technical Specialist (TS4) plays the role of lead Salesforce developer and is responsible for managing all...


  • Columbus, United States Huntington Bancshares, Inc. Full time

    The IS Technical Specialist provides technical and consultative support on the most complex technical matters. Duties and Responsibilities:Analyzes, designs, and develops systems based upon user specifications. Provides technical assistance in solvin Support, Technical Support, IT, Specialist, Technical, Application, Technology, Banking


  • Columbus, United States PACCAR Winch Full time

    If you are a bright, dynamic, and self-motivated we have the perfect opportunity for you to accelerate your career at PACCAR Engine Company. We are looking for a Technical Support Analyst to help us provide superior technical support for associates a Technical Support, Support Analyst, Night Shift, Technical, Night, Support Specialist

  • Support Specialist

    1 month ago


    Columbus, United States Maven Workforce INC Full time

    Job DescriptionJob DescriptionJob Title: Support SpecialistLocation: Columbus, OHResponsibilities:Updating meta-data required for asset management.Add newly acquired assets to the system.Reassignment of assets, based on ServiceNow incident tickets.Coordinated and organizing disposal of ODOT’s computer and networking outdated equipment.Maintaining...


  • Columbus, United States Chemical Abstract Services Full time

    **Customer Support Specialist** **Location:** Columbus, OH, US, 43202 CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated...

  • Csar Integration

    7 days ago


    Columbus, United States Cummins Inc. Full time

    **CSAR Integration - Technical Specialist** **Description** **Our culture believes in** _POWERING YOUR POTENTIAL_ **. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.** **We believe in flexibility for you to explore your...


  • Columbus, United States Childcare Network Full time

    Work Address 6053 Veteran's Parkway Overview Explore your passion with us!   Founded in 1988, Child Development Schools is headquartered in Austin, TX operating over 260 childcare centers in 11 states. Our three early childhood education brands are Childcare Network, Sunrise Preschools, and My Small Wonders. We proudly provide quality...


  • Columbus, United States Childcare Network Full time

    Work Address 6053 Veteran's Parkway Overview Explore your passion with us!   Founded in 1988, Child Development Schools is headquartered in Austin, TX operating over 260 childcare centers in 11 states. Our three early childhood education brands are Childcare Network, Sunrise Preschools, and My Small Wonders. We proudly provide quality...


  • Columbus, United States Childcare Network Full time

    Work Address: 6053 Veteran's ParkwayOverview: Explore your passion with us! Founded in 1988, Child Development Schools is headquartered in Austin, TX operating over 260 childcare centers in 11 states. Our three early childhood education brands are Childcare Network, Sunrise Preschools, and My Small Wonders. We proudly provide quality care and developmental...