Dispatch - Staffing Coordinator

1 month ago

Lodi, United States VIC the PICC Full time
Job DescriptionJob DescriptionDescriptionWe are a Medical Service Provider based out of Lodi. We are open for business, 24 hours a day, 7 days a week and 365 days a year. 

The dispatch position is rotated between our other dispatchers so that no one works too many consecutive days during the week (Days vary with 2-3 weekends required per month). Our dispatchers take intake calls, receiving facility and patient details and then send out the appropriate nurse to service those facilities.
Key Responsibilities
  • Answer calls and intake patient information
  • Follow strict HIPAA guidelines
  • Retrieve information regarding facility and service needed
  • Send calls out to the appropriate nurse.
  • Track ETA's, actual time or arrival, and completion of service of nurses in the field
  • Office duties such as filing, faxing, scanning etc

Required Education & ExperienceCandidate must possess the following qualities:
  • Strong communication skills
  • Customer/Client Focus
  • Attention to detail
  • Ability to multitask
  • Flexibility in the workplace is a must
  • Computer literacy
  • Be able to work independently
  • High school diploma
  • At least 1 year office experience preferred

Benefits
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off

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