Warehouse Office Coordinator
2 weeks ago
Main Responsibilities and Accountabilities:
1) Customer Service and Administrative Support
- Serve as liaison between the warehouse and other parties.
- Manage incoming calls, emails and correspondence related to warehouse operations.
- Collaborate with internal and external parties as necessary to meet customer requirements while focusing on fostering positive and cohesive relationships.
- Communicate effectively to ensure smooth workflow.
- Resolve any issues or discrepancies promptly.
- Prepare reports and other documents as requested.
2) Order Processing
- Effectively process orders and accurately create shipping documents.
- Assist with monitoring and tracking shipments.
- Assist with resolving shipping discrepancies.
- Assist with inbounding receiving as needed.
- Collaborate with freight partners to assist with coordinating delivery and scheduling delivery appointments.
- Assist with updating shipping database.
3) Inventory Management
- Update inventory records as needed in WMS.
- Coordinate with warehouse staff to ensure accurate stock levels.
- Help coordinate movement of product between manufacturing and the warehouse. Assist in conducting periodic inventory counts and audits.
4) Safety and Compliance
- Assist with maintaining safety protocols and compliance with warehouse policies.
- Ensure that all paperwork and documentation meet regulatory and customer requirements.
- Support training efforts related to safety procedures and warehouse operations.
- Assist with maintaining warehouse cleanliness
- Perform any other duties as deemed necessary by company management
- Execute the responsibilities of this position in a lawful and ethical manner
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