Warehouse Office Coordinator

2 weeks ago


Henrico, United States Kenmore Envelope Company, Inc Full time $21 - $23
Job DescriptionJob Description

Main Responsibilities and Accountabilities:

1) Customer Service and Administrative Support

  • Serve as liaison between the warehouse and other parties.
  • Manage incoming calls, emails and correspondence related to warehouse operations.
  • Collaborate with internal and external parties as necessary to meet customer requirements while focusing on fostering positive and cohesive relationships.
  • Communicate effectively to ensure smooth workflow.
  • Resolve any issues or discrepancies promptly.
  • Prepare reports and other documents as requested.

2) Order Processing

  • Effectively process orders and accurately create shipping documents.
  • Assist with monitoring and tracking shipments.
  • Assist with resolving shipping discrepancies.
  • Assist with inbounding receiving as needed.
  • Collaborate with freight partners to assist with coordinating delivery and scheduling delivery appointments.
    • Assist with updating shipping database.

3) Inventory Management

  • Update inventory records as needed in WMS.
  • Coordinate with warehouse staff to ensure accurate stock levels.
  • Help coordinate movement of product between manufacturing and the warehouse. Assist in conducting periodic inventory counts and audits.

4) Safety and Compliance

  • Assist with maintaining safety protocols and compliance with warehouse policies.
  • Ensure that all paperwork and documentation meet regulatory and customer requirements.
  • Support training efforts related to safety procedures and warehouse operations.
  • Assist with maintaining warehouse cleanliness
  • Perform any other duties as deemed necessary by company management
  • Execute the responsibilities of this position in a lawful and ethical manner


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