Customer Service Specialist

2 months ago

Grove City, United States Mid-Ohio Food Collective Full time
Job DescriptionJob Description

JOB SUMMARY:

Mid-Ohio Food Collective (MOFC) is looking for a Customer Service Specialist to provide our Partner Agencies with excellent customer service while assisting with food order processing.


RESPONSIBILITIES:

  • Serve as the first point of contact for agency partners and others visiting the Agency Services and Order Pick-up area.
  • Answer calls about individual orders, delivery times, product availability, billing, etc.
  • Ensure partner agencies are complying with check-in, order pickup and shop-thru procedures
  • Notify the warehouse staff of agencies who have checked in for their order pick ups.
  • Work closely with Inventory and Warehouse teams to investigate and resolve discrepancies with orders.
  • Print daily orders, review orders for errors and appropriateness and generate invoices.
  • Add/remove product from orders and modify invoices according to changes.
  • Run reports for Norton Rd food locker order fulfillment.
  • Upload customer orders to inventory management system and print orders/pick tickets to the warehouse (1 or 2 days per week).
  • Create and distribute local and rural delivery schedules (1 or 2 days per week).
  • Create and distribute product removal/recall information to partner agencies when needed.
  • Order office supplies.
  • Assist in Agency & Program Services projects as necessary.
  • Performs other duties as assigned.

QUALIFICATIONS:

Education and Certifications: High School Diploma/GED required. Food Safety Certification (provided by MOFC).

Experience: At least one year of experience in customer service or other position working with external customers. Some experience in a social service setting required. Proficient in Microsoft Office software including Word, Excel and Outlook. Knowledge of database operations.

Knowledge/Skills/Abilities: Ability to work effectively, independently and in a team environment. Strong communication and customer service skills. Ability to manage multiple projects and meet deadlines. Willingness to adjust to changing priorities. Good interpersonal skills. Candidates must represent MOFC with professionalism when interacting with clients, volunteers, community members and staff.


JOB CONDITIONS:

Normal office environment.


Mid-Ohio Food Collective is a drug-free workplace.


This job description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. Mid-Ohio Food Collective reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs.

Mid-Ohio Food Collective is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.



Job Posted by ApplicantPro

  • Customer Service Specialist

    1 month ago

    Grove City, United States FDA News Watch Full time

    **Customer Service Specialist** Health Care Logistics Grove City , OH 43123 **Position Title:** Customer Service Specialist **Reports To:** Sales Operations Manager **Classification:** Hourly **Hours:** M - F 11:30 am - 8:00 pm Join our team and have a successful growing career with Health Care Logistics! We have a casual and fun work environment with...

  • Customer Service Specialist

    4 weeks ago

    Grove City, United States FDA News Watch Full time

    **Customer Service Specialist** Health Care Logistics Grove City , OH 43123 **Position Title:** Customer Service Specialist **Reports To:** Sales Operations Manager **Classification:** Hourly **Hours:** M - F 11:30 am - 8:00 pm Join our team and have a successful growing career with Health Care Logistics! We have a casual and fun work environment with...

  • Customer Service Specialist

    1 month ago

    Oklahoma City, Oklahoma, United States Service Experts Full time

    This job was posted by : For more information,please see: Why You Should Jointhe Service Experts Team?Our team consists of the very best; we believe in doing what is rightfor our customers and our employees. We provide our employees with thetraining, support and an opportunity for unlimited professional growth.Join us and become an EXPERTService Experts...

  • Customer Service Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States Service Experts Full time

    This job was posted by : For more information,please see: Why You Should Jointhe Service Experts Team?Our team consists of the very best; we believe in doing what is rightfor our customers and our employees. We provide our employees with thetraining, support and an opportunity for unlimited professional growth.Join us and become an EXPERTService Experts...

  • Customer Service Specialist

    1 month ago

    Grove City, United States Mid-Ohio Food Collective Full time

    JOB SUMMARY: Mid-Ohio Food Collective (MOFC) is looking for a Customer Service Specialist to provide our Partner Agencies with excellent customer service while assisting with food order processing. RESPONSIBILITIES: Serve as the first point of contact for agency partners and others visiting the Agency Services and Order Pick-up area. Answer calls about...

  • Seasonal Customer Service Specialist

    4 weeks ago

    West Valley City, United States Service Experts Full time

    Location:Location: 6867 S 700 W, Midvale, UT 84047Seasonal Customer Service Specialist - May 25-October 18Reports To: General Manager Status: Full-time, Seasonal position Pay: $18-$22 (Depending on experience)Schedule: Monday, Tuesday, Thursday, Friday - 7 am-5 pm Join the team of experts and realize your true potential!Why You Should Join the Service...

  • Customer Service Specialist

    4 weeks ago

    Elk Grove, United States Ferrellgas Full time

    Overview: Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are...

  • Customer Service Specialist

    1 week ago

    Elk Grove, United States Ferrellgas Full time

    Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you We are...

  • Customer Experience Specialist

    4 weeks ago

    Grove City, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Service Specialist

    2 weeks ago

    Kansas City, Missouri, United States Ferrellgas Partners, L.P. Full time

    Works with customers on a daily basis to sustain and improve business relationships. Uses fact-finding sales methods to customize Ferrellgas programs and services to meet the customer needs and strives to obtain new business. Ensures accurate account Customer Service Specialist, Customer Service, Specialist, Remote, Retail

  • Customer Care Specialist

    2 weeks ago

    Grove City, United States Professional Delivery Providers LLC Full time

    Job DescriptionJob DescriptionJob Title: Customer Care Specialist Reports To: Customer Care Director & Customer Care ASM Market: Customer Service Center Department: Call Center Position Type: Full-Time Location: In Office-Peachtree City, GA Pay Type: Hourly Pay Frequency: Weekly Competitive Pay: Yes Travel Required: None About Professional Delivery...

  • Customer Service Supervisor

    2 weeks ago

    Grove City, United States Health Care Logistics, Inc. Full time

    Job DescriptionJob DescriptionTitle: Customer Service Supervisor Department: Sales Reports to: Senior Customer Service Manager Classification: ExemptWorkdays: Monday- FridayWork Schedule: 8:00AM- 4:30PMWe have a casual and fun work environment with the necessary tools and resources to help you build success and grow within the company. HCL offers competitive...

  • Customer Service Specialist

    1 month ago

    Valley City, United States Kelly Services Full time

    Job DescriptionJob DescriptionHiring Several Customer Service Specialists!Interview ASAP and start working soon! For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking several Customer Service Specialists to work in Valley City, Ohio. Sound good? Take a closer look below. You owe it to...

  • Customer Service Specialist

    2 weeks ago

    Arizona City, United States Service Experts Full time

    Arizonas Dukes of Air 6938 E Parkway Norte, Mesa, AZ 85212 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service...

  • Customer Service Specialist and Administrative

    4 weeks ago

    Garden Grove, United States VTA Dental Lab Full time

    We are looking for two full-time Customer Service Specialist and an Administrative assistant for our VTA Dental Lab located in Garden Grove. 714-882-4026 **Skills/Requirements needed but not limited to**: - Ability to **work independently** with **attention to detail** and **problem-solving skills** - Computer Skills: Microsoft Excel, Word, Outlook, as...

  • Customer Service Specialist and Administrative

    3 days ago

    Garden Grove, United States VTA Dental Lab Full time

    We are looking for two full-time Customer Service Specialist and an Administrative assistant for our VTA Dental Lab located in Garden Grove. 714-882-4026 **Skills/Requirements needed but not limited to**: - Ability to **work independently** with **attention to detail** and **problem-solving skills** - Computer Skills: Microsoft Excel, Word, Outlook, as...

  • Logistics/Customer Service Specialist

    1 week ago

    Oklahoma City, United States Fuse3 Solutions Full time

    Logistics/Customer Service Specialist Oklahoma City, OK Currently seeking a Logistics Specialist to provide great Customer Service for a position with a growing company in Oklahoma City, Oklahoma. The ideal candidate will possess at least 2 years of Logistics or Dispatch experience in the transportation industry. Responsibilities of the Logistics/Customer...

  • Zone Store Customer Service Specialist

    1 month ago

    Maple Grove, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Zone Store Customer Service Specialist

    4 weeks ago

    Maple Grove, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Zone Store Customer Service Specialist

    4 weeks ago

    Maple Grove, Minnesota, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...