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Client Service Specialist- AT&T

2 months ago

Richmond, United States Clear Concepts Management Full time $55,000 - $65,000
Job DescriptionJob Description

If you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at our firm. In this role, you'll have the chance to build a strong foundation of customer service expertise while contributing to our commitment to delivering exceptional support to our valued clientele. As the Client Service Specialist, your primary role is to engage with potential customers directly at their residences, promoting our client's products or services and driving sales growth. You will be the face of our clients, building relationships and creating a positive brand impression for them in the local area.  

Client Service Specialist Position Responsibilities: 

  • Qualify leads by assessing their needs and interest level
  • Create and deliver compelling sales presentations to potential customers and tailor your presentations to address specific customer needs and concerns
  • Be able to effectively explain how the products/services meet customers' needs
  • Develop a deep understanding of our client's products or services offered in order to drive sales initiatives 
  • Submit daily or weekly reports to the sales manager detailing progress and results
  • Attend regular Client Service Specialist training sessions to enhance product knowledge and sales techniques
  • Provide accurate and persuasive information to alleviate concerns and encourage a positive response
  • Conduct all interactions in a respectful and professional manner, adhering to company ethics and values

Qualifications of the Ideal Client Service Specialist Candidate:

  • Strong communication and interpersonal skills
  • Persuasive and confident demeanor
  • Resilience and persistence in handling rejection and objections
  • Basic math skills for pricing and calculations
  • Ability to work independently and manage time effectively
  • Physical stamina for walking and standing for extended periods



We believe in nurturing a work environment that fosters growth, collaboration, and individuality. As a Client Service Specialist with us, you'll have the opportunity to develop valuable skills, contribute to meaningful projects, and make a real impact on the lives of our customers. We offer competitive compensation, comprehensive benefits, and a supportive team that values your insights and contributions.


This position will involve in-person collaboration with various departments within our organization and we are looking for candidates who can reliably commute to and from our office in San Rafael, CA. If chosen for the position, the ideal candidate would be available to start within 2 weeks of receiving an offer.

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