Community Director

1 month ago

San Francisco, United States FPI Management, Inc. Full time
Job DescriptionJob DescriptionCompany Description

Multifamily Property Management

Job Description

• Property Name: 188 Octavia
• 188 Octavia St, San Francisco, CA 94102, USA
• Full-Time
• Unit Count: 28

The Community Director (Non-Exempt) is fully accountable for all day-to-day operations of a typically small asset/property (totaling less than 300 units and managing a staff of up to 5 Full-Time Employees (FTEs)). Responsibilities include overseeing and enhancing the value of the property/asset, and managing the asset to meet the Client's expressed operational and financial goals. Will supervise all on-site staff, which may include: Assistant Community Director, Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s), Painter(s), and Housekeeper(s).

Pay: $29 - $33 / Hour

DUTIES AND RESPONSIBILITIES

1. Client Relations

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations.

2. Communication

  • Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI. 
  • Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.

3. Employee Management

  • Develop and manage the site team members; including participating in the hiring, training and evaluation of employees.
  • Ensure all open positions are filled in a timely manner.
  • Ensure all employees maintain compliance with various department requirements.

4. Leasing/Occupancy

  • Maintain occupancy levels as established by owner/budget expectations.
  • Oversee and exhibit professional leasing techniques.
  • Ensure completion of the monthly Market Surveys and analysis.
  • Develop and implement advertising and marketing strategies for the apartment community as needed. 
  • Oversee and exhibit closing ratios in regards phone and walk-in traffic per FPI policy.
  • Ensure that all online marketing sources are updated (e.g., Craigslist) daily.
  • Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority.
  • Develop and oversee the implementation of resident retention programs.
  • Ensure the safety, comfort and privacy of all property residents.
  • Ensure move-in orientation is completed consistently with new residents.

5. Revenue Management

  • Manage the maximum revenue potential of the property through the management of lease expirations and timely turnover.
  • Management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies.
  • Participating in the development of and managing to the approved operating budget.
  • Accurately processing vendor invoices and managing accounting month end.
  • Comply with periodic financial reporting requirements e.g., petty cash, mileage reimbursement, and variance reporting.

6. Reporting and Document Management 

  • Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
  • Responsible for the daily integrity and confidentiality of resident files.
  • Ensure that documents and reporting systems are maintained, updated, and organized.
  • Meet all periodic reporting requirements e.g., Month End, Weekly Reports, Collection/Eviction Files etc..
  • Assist in budget preparation and delivery.

7. Risk Management

  • Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
  • Timely reporting of any/all injuries, illnesses, property damage through the proper reporting channels and forms.
  • React calmly and professionally in emergency, emotional and/or stressful situations.
  • Maintain current permit, licensing, and inspection requirements.
  • Maintain compliance with OSHA requirements.

8. Facility Maintenance 

  • Assist residents with reporting of maintenance needs.
  • Document facility and maintenance needs and ensure timely completion.
  • Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
  • Follow up on maintenance requests to promote resident communication and satisfaction.

9. Other

  • Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
  • Comply with all Fair Housing Laws and FPI policies and procedures.
  • Promote a professional image by adhering to FPI Management's Dress Code Policy.
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
  • Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).
  • Perform any and all functions as directed by the supervisor, including special project assistance.
Qualifications

*Community Directors in Alaska are required to be licensed if they do not live on site, Community Directors in Illinois are required to hold a Leasing Permit and Community Directors in Pennsylvania are required to hold a Real Estate Salesperson's license. 

Minimum Requirements:

  • Minimum 1 year of experience in a similar leadership role, preferably within Residential Property Management.
  • High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required.
  • May Require a Valid Driver's License, as well as: a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).

Skills Required:

  • Yieldstar
  • Yardi
  • Weblisters
  • RealPage
  • On-Site
  • Microsoft Word
  • Microsoft Excel
  • Knock
  • Craigslist
  • Adobe Acrobat
  • Google Mail (GMail)
  • Google Drive
  • Internet Use
  • Basic Computer Skills
  • Customer Service
  • Management


Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

  • Director of Strategic and Community Partnerships

    3 weeks ago

    San Francisco, United States Catholic Charities Community Services Full time

    Director of Strategic and Community Partnerships 3 days ago Be among the first 25 applicants Job Description: PROGRAM & POSITION SUMMARY The Director of Strategic and Community Partnerships is a key agency leader working closely with Catholic Charities CEO in collaboration with select Program and Administrative staff to cultivate, manage, and build important...

  • Director of Strategic and Community Partnerships

    4 weeks ago

    San Francisco, United States Catholic Charities Community Services Full time

    Job DescriptionJob Description:PROGRAM & POSITION SUMMARY The Director of Strategic and Community Partnerships is a key agency leader working closely with Catholic Charities CEO in collaboration with select Program and Administrative staff to cultivate, manage, and build important relationships across the agency’s leadership community in San Francisco,...

  • Development & Communications Director

    1 week ago

    San Francisco, United States Lavender Youth Recreation & Information Center (LYRIC) Full time

    **Position Title**: Development & Communications Director **Position Type**: Full-time (40 hours per week), Exempt **Reports to**: Executive Director/President **About LYRIC** Founded in 1988, the Lavender Youth Recreation & Information Center (LYRIC) provides support and services to nearly 2,000 lesbian, gay, bisexual, transgender, queer, questioning...

  • Communications Director

    4 weeks ago

    San Francisco, United States Vision Pay, Inc. Full time

    Job DescriptionJob DescriptionWe are looking for a Communications Director to join our team! You will be responsible for social media campaigns, promoting our mobile app, and overseeing marketing policies and programs, as well as identifying areas of improvement to increase brand awareness.Responsibilities:Oversee and coordinate product development and...

  • Director of Marketing

    3 days ago

    San Francisco, United States Korn Ferry Executive Search Full time

    Purpose of the Position Sustainable Ocean Alliance, a global leader dedicated to restoring the health of the ocean, seeks an energetic and innovative self-starter to lead their marketing team during a critical period of ambitious growth and worldwide impact. The Director of Marketing and Communications will serve as a trusted thought partner and strategic...

  • Director of Marketing

    4 weeks ago

    San Francisco, United States Korn Ferry Executive Search Full time

    Purpose of the Position Sustainable Ocean Alliance, a global leader dedicated to restoring the health of the ocean, seeks an energetic and innovative self-starter to lead their marketing team during a critical period of ambitious growth and worldwide impact. The Director of Marketing and Communications will serve as a trusted thought partner and strategic...

  • Senior Director, Community Relations

    2 weeks ago

    San Francisco, California, United States UCSF Benioff Children's Hospital Full time

    As a member of the CGR Leadership Team, the Senior Director of Community Relations and Communications (Senior Director) reports directly to the Assistant Vice Chancellor of Community Relations and Strategic Partnerships (AVC) and manages a critical a Director, Relations, Leadership, Communication, Senior, Communications, Healthcare, Business Services

  • Director of Marketing and Communications

    1 month ago

    San Francisco, United States Frank Residences Full time

    San Francisco Campus for Jewish Living: Founded in 1871 as the Hebrew Home for Aged and Disabled and previously referred to as the “Jewish Home”, the San Francisco Campus for Jewish Living (SFCJL) has a long and storied history of providing high-quality care to the community’s most vulnerable older adults. Guided by the values and principles of the...

  • Director of Marketing and Communications

    6 days ago

    San Francisco, United States Frank Residences Full time

    San Francisco Campus for Jewish Living: Founded in 1871 as the Hebrew Home for Aged and Disabled and previously referred to as the Jewish Home, the San Francisco Campus for Jewish Living (SFCJL) has a long and storied history of providing high-quality care to the communitys most vulnerable older adults. Guided by the values and principles of the Jewish...

  • Director of Strategic and Community Partnerships

    3 weeks ago

    San Francisco, United States Catholic Charities of San Francisco Full time

    **ORGANIZATION SUMMARY**: Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal...

  • Director, Communications

    2 weeks ago

    San Francisco, United States Old Navy Full time

    **About Old Navy**: Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love,...

  • Director of Communications

    1 month ago

    San Francisco, California, United States SoFi Full time

    Employee Applicant Privacy Notice Who we are:Shape a brighter financial future with us.Together with our members, we're changing the way people think about and interact with personal finance.We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The...

  • Associate Manager of Community Engagement

    2 weeks ago

    San Francisco, United States Dolores Street Community Services Full time

    **ASSOCIATE MANAGER OF COMMUNITY ENGAGEMENT & ORGANIZING** **Site/Program**: Based out of DSCS Administrative Office **Reports to**: Director of Community Engagement & Organizing **Compensation**: $90,000-$100,000, commensurate with experience. Full-time, exempt position. Benefits include medical, dental, vision, long-term disability, life insurance and...

  • Marketing, Communications,

    4 weeks ago

    San Francisco, United States Letterform Archive Full time

    Do you love good design? Do you believe the world needs more inspiration these days? Would you like to help make this happen? Letterform Archive is seeking an experienced Marketing, Communications, and Publicity Director to take our revenue and community impact to the next level. Reporting to the Executive Director, the Marketing, Communications, and...

  • Director of Community Activation

    3 weeks ago

    San Francisco, United States Hope Street Group Full time

    Director of Community Activation - JobTok ($170K - $220K) (Remote/California) Hope Street Group is helping students navigate the world of work. Students who are career misaligned are more likely to be unemployed and earn less later in life. Career misalignment is a trillion $ problem and lower income students are at a greater disadvantage, lacking access to...

  • Director of Adult Coordinated Entry

    2 weeks ago

    San Francisco, United States Episcopal Community Services Full time

    **Director Job Description** **Job Summary**: The Director of CE reports to the Director of Programs and serves as a member of ECS’s senior leadership team. The Director of CE supervises the Managers of Problem Solving, Housing Navigation & Tenant Stabilization Services and Access Point Administration & Operations and the Database and Compliance...

  • Director of Community Well-Being

    1 month ago

    San Francisco, United States The Hamlin School Full time

    Reports to: Head of SchoolPrimary Responsibilities:The Director of Community Well-Being (DCWB) is the senior administrator responsible for working in close partnership with the Head of School and leadership team to center well-being, mental health, and belonging at the heart of Hamlin's culture. The DCWB is an empathic guide and fierce protector of the...

  • Director of Strategic Communications

    4 weeks ago

    San Francisco, United States Grand Rounds Full time

    * As a Director of Strategic Communications at Grand Rounds, you will be Chief Storyteller. You will contribute to the ongoing refinement of the messaging and positioning of the company, and ensure that your executive spokespeople speak "in unison." You will help refine and evolve the messaging in response to threats and opportunities, as well as keep pace...

  • Community Director

    1 month ago

    San Francisco, United States FPI Management, Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionMultifamily Property ManagementJob Description• Property Name: 188 Octavia• 188 Octavia St, San Francisco, CA 94102, USA• Full-Time• Unit Count: 28The Community Director (Non-Exempt) is fully accountable for all day-to-day operations of a typically small asset/property (totaling less than 300 units and...

  • Ce50 - Director of Coordinated Entry - Full Time

    2 weeks ago

    San Francisco, United States Episcopal Community Services Full time

    ***: The Director of CE reports to the Director of Programs and serves as a member of ECS’s senior leadership team. The Director of CE supervises the Managers of Problem Solving, Housing Navigation & Tenant Stabilization Services and Access Point Administration & Operations and the Database and Compliance Specialists. The Director collaborates with ECS’s...