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Shift Lead

5 months ago

Norcross, United States GUSTO HOLDINGS LLC Full time
Job DescriptionJob DescriptionWhat’s Your gusto?

At gusto We want to know what you are passionate about. Whether it be in life, in food or in fun We feel if we synergize our brand’s passions with our people’s passions, we create a motivated, inclusive, and supportive environment that aligns with our purpose of intentionally fostering growth. If we understand what drives you, we can help build a place where you can live your gusto.

Our mission is to disrupt fast food with a new experience FRESH and HEALTHY meets FRIENDLY and FAST We provide exceptional training and the growth path to success. We prepare real food daily with the freshest ingredients Whether you are a professional or just entering the workforce, we’ll provide the training needed for success at any level.

Come join our team and see why we’ve won the AJC's Top Workplace award. We are growing fast, so there’s plenty of room for growth and learning

We are looking for a Shift Lead for our Chamblee shop.

Job Summary

A Shift Leader is responsible for overseeing the daily operations of the restaurant. As a member of the leadership team, you will be responsible for the general oversight of daily operations and team leadership. This role includes staff management and oversight, training, ensuring food preparation is done per guidelines, maintaining the highest quality of cleanliness, safety, and sanitation at the store; ensuring the customers experience a quality dining environment; maintaining a sense of team cohesiveness.

Responsibilities and Duties

  • Accountable for registers: ensuring the correct cash amount is available for opening and closing out registers according to procedures. This includes credit card and meal delivery units (DoorDash, Uber Eats, etc.)
  • Accountable for Front of House staff when the manager is not on duty
  • Direct other employees through their daily routines and interact with guests to make sure they have a satisfactory experience
  • Train new Team Members on company policies and procedures
  • Monitor and supervise timely arrival or departure of scheduled Team Members.
  • Ensure store is open or closed according to procedures
  • Establish task for Team Members to ensure a clean workplace, this includes stocking supplies, maintaining clean restrooms, and front house areas
  • Support the manager in the daily operations of the store
  • Ensure the store personnel provides exceptional customer service


Benefits:

  • Hourly Pay Rate: $15/hr base pay
  • Up to an additional $2 - $5 per hour tip sharing
  • Access to wages before payday
  • PTO for eligible Team Members
  • Eligible for Health Benefits
  • ESL Classes (English as Second Language) for eligible Team Members
  • Flexible scheduling
  • Detailed and intentional training
  • Leadership development