Zone Manager

3 months ago

Norcross, United States At Home Full time

Zone Manager

Our Vision: To become the leading Home Décor retailer.

Our Mission:  Enable everyone to affordably make their house a home.

Job Summary:  

The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company’s business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director.

Key Roles & Responsibilities:  

The Zone Manager (ZM) is responsible for building, coaching, and maintaining a store team to meet At Home’s Vision, Mission, Values, and business objectives while following all Company processes and policies. 

The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. 

The ZM coaches drive performance, set goals and, where appropriate, take follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The Zone Manager makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns.  The ZM coordinates directly with the Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The Zone Manager reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits.  The ZM oversees Task Management by planning, directing, and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives. The Zone Manager oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures. All other duties are based on business needs. Open Availability 

Qualifications & Competencies:  

At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years of Management/Leadership experience or equivalent At Home experience. At least 3 years of direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year of experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft Office (Word, Excel) Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

  • Human Resources Director

    1 week ago

    Norcross, United States CoWorx Staffing Services Full time

    Position Overview: We are seeking an experienced and dynamic HR Director to join our premier clients team. As the HR Director, you will play a pivotal role in shaping the organization's human resource’s function. You will lead and manage the entire HR department, working closely with leadership to develop and implement strategic HR initiatives that support...

  • Human Resources Director

    7 days ago

    Norcross, United States CoWorx Staffing Services Full time

    Position Overview: We are seeking an experienced and dynamic HR Director to join our premier clients team. As the HR Director, you will play a pivotal role in shaping the organization's human resource’s function. You will lead and manage the entire HR department, working closely with leadership to develop and implement strategic HR initiatives that support...

  • VP, Sales

    3 months ago

    Norcross, United States Hyundai L&C USA LLC Full time

    Job DescriptionJob DescriptionPosition Type: Full-Time Permanent Title: Vice President of Sales and Marketing Location: Norcross, GeorgiaReport to: CEO About Us: A leading comprehensive Quartz and Solid Surfaces Manufacturer and Global Supplier of Premium Kitchen & Bath Countertop Materials. Job Summary: This position is responsible for managing...

  • VP, Sales

    2 weeks ago

    Norcross, United States Hyundai L&C USA LLC Full time

    Job DescriptionJob DescriptionPosition Type: Full-Time Permanent Title: Vice President of Sales and Marketing Location: Norcross, GeorgiaReport to: CEO About Us: A leading comprehensive Quartz and Solid Surfaces Manufacturer and Global Supplier of Premium Kitchen & Bath Countertop Materials. Job Summary: This position is responsible for managing...

  • Sales Associate

    3 weeks ago

    Norcross, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer...

  • Logistics Associate

    1 month ago

    Norcross, United States CarMax Full time

    7104 - Norcross - 1975 Beaver Ruin Rd, Norcross, Georgia, 30071 CarMax, the way your career should be! **About this job** The Logistics Associate is responsible for zone maintenance, vehicle receiving, inventory scanning, reconciliation, vehicle dispatch, asset protection, and providing exceptional service to internal and external customers at our shipping...

  • Sales Associate

    3 weeks ago

    Norcross, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great...

  • Sales Associate

    2 months ago

    Norcross, United States Chico's FAS Part time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great...

  • Crack Seal Laborer

    3 months ago

    Norcross, United States Rose Paving Full time

    Job DescriptionJob DescriptionRose Paving CompanyCrack Seal Laborer - Norcross, GAAbout the CompanyRose Paving LLC, a multi- million- dollar company, leads in providing complete parking lot management solutions to commercial and industrial properties nationwide. Services include asphalt patching; asphalt reconstruction; asphalt resurfacing; sealcoating;...

  • Crack Seal Laborer

    2 weeks ago

    Norcross, United States Rose Paving Full time

    Job DescriptionJob DescriptionRose Paving CompanyCrack Seal Laborer - Norcross, GAAbout the CompanyRose Paving LLC, a multi- million- dollar company, leads in providing complete parking lot management solutions to commercial and industrial properties nationwide. Services include asphalt patching; asphalt reconstruction; asphalt resurfacing; sealcoating;...

  • Lot Marker

    2 months ago

    Norcross, United States Rose Paving Full time

    Job DescriptionJob DescriptionRose Paving LLCLot Marker/Striper - Norcorss, GAAbout the CompanyRose Paving LLC, a multi- million- dollar company, leads in providing complete parking lot management solutions to commercial and industrial properties nationwide. Services include asphalt patching; asphalt reconstruction; asphalt resurfacing; sealcoating;...

  • Lot Marker

    3 months ago

    Norcross, United States Rose Paving Full time

    Rose Paving LLCLot Marker/Striper - Norcorss, GAAbout the CompanyRose Paving LLC, a multi- million- dollar company, leads in providing complete parking lot management solutions to commercial and industrial properties nationwide. Services include asphalt patching; asphalt reconstruction; asphalt resurfacing; sealcoating; cracksealing; concrete maintenance...

  • City Engineer

    3 weeks ago

    Norcross, United States City of Norcross Full time

    The City of Norcross is looking for a full-time City Engineer. The purpose of this position is to oversee land development plan reviews, architectural drawing reviews, permitting, inspections, and enforcement of code compliance for the City of Norcross. The incumbent will work closely with Public Works, Utilities, and Parks on capital improvement projects...