Server

3 months ago

Baltimore, United States The Ivy Hotel Full time
Job DescriptionJob DescriptionCompany Description

The Ivy Hotel, a member of the prestigious Relais & Chateaux organization, is an extraordinary boutique hotel in Baltimore’s historic Mount Vernon neighborhood, with 17 guest rooms and suites, a small luxury spa, and Magdalena, one of Baltimore’s top restaurants. Consistently rated in the “best of” categories, The Ivy’s highly inclusive room rate includes everything from made-to-order breakfast and evening cocktails to private car service and valet parking. 

The Ivy is easily accessible by car or bus, and is close to many of the city’s museums and activities. We offer generous benefits, with plenty of time off to explore the area or expand your knowledge. Join us for your next adventure, where friendships are forged and acquired skills last a lifetime.

Magdalena is The Ivy Hotel’s American Contemporary restaurant, with a French brigade-style kitchen and a close-knit, talented, diverse culinary team. 

The seasonal Magdalena menu is grounded in the classic dishes of France, the comforts of England and the bounty of the Chesapeake Bay region. Ingredients are sourced close to home and relationships with local farmers and purveyors are at the heart of the culinary philosophy - which includes whole animal butchery/utilization, methods of seasonal preservation, and in-house baking and pastry. 

A cheeky cocktail program, Wine Spectator-awarded wine list, and revered whiskey collection complete an unmatched dining experience. Together, the Magdalena team creates an artistic, from-scratch expression of Maryland, recently recognized in Food & Wine.

Job Description

DESCRIPTION AND QUALIFICATIONS

Reporting to the Director of Food & Beverage, Dining Room Manager and AM Supervisor, the Server ensures that service is at all times performed in a professional manner and to the style as specified by heads of the department.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Operational Acumen:

  • Ensure that service is at all times performed in a professional manner and to the style as specified by the Director of Food & Beverage and Dining Room Manager

  • Communicate with other restaurant staff and departments

  • Make sure that company policy, vision statement and departmental objectives are followed and utilized at all times

  • Be fully conversant with all hotel products and services

  • Maintain good communication between kitchen and restaurant and other departments on a daily basis re: specials, shortages and special dietary requirements

Supervision:

  • Assist the Director of Food & Beverage and Dining Room Manager in keeping the morale of the team up through social and educational events

  • Foster an environment where improvements to products, processes and service are welcomed and encouraged

  • Take responsibility for service in the area of the restaurant under your responsibility during your shift

  • Monitor, review and feedback on individuals’ performance, set and review objectives in line with the performance review and induction process 

  • Work to develop team members according to their individual abilities and potential

  • Ensure overall responsibility of the running of your station, private function or room service

  • Ensure that the restaurant dining areas are maintained to a high standard of cleanliness

Customer Service:

  • Establish and maintain good relationships with all guests and handle complaints, requests and enquiries

  • Be fully conversant with every dish served in the restaurant and to provide explanations as requested

  • Have a solid understanding of the current wine list and have the ability to sell and serve all wines and champagnes

  • Act as a brand ambassador for The Ivy / Magdalena and ensure group values are upheld to both external and internal contacts, through appropriate behavior and performance 

  • Ensure that all guest wishes are met so far as is reasonably possible

  • Ensure that all staff call guests by their correct name and title

  • Welcome, sit and take food orders from guests in the restaurant

  • Ensure that service is at all times performed in a professional manner following standards set

  • Collate information and feedback while attending all staff briefings before each service

  • Obtain feedback from guests and to use this to improve service and to pass on such to the Director of Food & Beverage and Dining Room Manager

Health and Safety:

  • Contribute to the formulation and review of risk assessments for the Bar

  • Take responsibility for monitoring and reporting any health and safety issues to the appropriate person

  • Operate safe practices, act as a role model and provide guidance to staff to ensure that their safety and that of guests is protected

  • Be fully aware of the hotel’s fire and safety procedures and health and safety regulations

General:

  • Support colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure customer expectations are met

  • Undertake any other duties as requested by the Director of Food & Beverage and Dining Room Manager, in accordance with the scope and responsibilities of the role

  • Report for duty punctually and in full uniform according to appearance and grooming standards

PHYSICAL DEMANDS

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • While performing the duties of the job, the employee is regularly required to stand, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms; talk or hear; and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl

  • Work requires vision to monitor, data entry and frequent standing, walking, bending, stooping, driving and lifting and carrying restaurant stock and food supplies weighing up to 50 pounds

  • May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas

  • May be exposed to individuals under the influence of alcohol. Work is performed in a restaurant and kitchen environment

 

Additional Information

BENEFITS

  • Paid Vacation and Holidays

  • Medical and Dental Insurance

  • Short and Long Term Disability Insurance

  • Basic and Optional Life Insurance

  • Retirement Savings Plan

 

The Ivy Hotel is an Equal Opportunity Employer. All employment offers are contingent upon successful completion of a background check, and pre-employment drug test conducted in accordance with applicable federal, state and local laws. The Ivy Hotel is a COVID-19 Vaccinated workforce and employment is contingent upon proof of full vaccination within 30 days of start date.

  • Server

    3 months ago

    Baltimore, United States Atlas Restaurant Group Full time

    Job DescriptionJob DescriptionServer The RoleThe Server’s primary responsibility is to create an uncompromising dining experience throughout the guest’s visit. Our servers demonstrate genuine hospitality, work neatly and cleanly, and have the ability to multitask and work in a team environment. The Server answers questions about the menu, sells the...

  • Server

    2 months ago

    Baltimore, United States Atlas Restaurant Group Full time

    ** Server** Location * Summary * Description * Skills Summary **Server** Salary To Be discussed Plus Tips Schedule Part Time, Full Time, Seasonal Experience Minimum 1 year of experience Location **Server** Description **The Role** The Servers primary responsibility is to create an uncompromising dining experience throughout the guests visit. Our servers...

  • Server

    4 weeks ago

    Baltimore, United States Method Co. Full time

    Job DescriptionJob DescriptionJob Description Server ROOST Apartment Hotel we provide an environment to those in need of a temporary living arrangement that evokes a sense of place, comfort, and enlightenment that is both convenient and affordable. ROOST provides personalized services and thoughtfully designed accommodations that meets the emotional and...

  • Server

    3 months ago

    Baltimore, United States 801 Chophouse Full time

    Job DescriptionJob DescriptionSERVER:801 Chophouse is currently seeking experienced and passionate, professional service personnel for the position of Server. If you have a passion for service, commitment to uncompromising quality and strong attention to detail, then we want to talk to you! Previous service experience in an upscale restaurant is required.The...

  • Server

    2 months ago

    Baltimore, United States 801 Chophouse Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsFlexible scheduleHealth insurancePaid time offSERVER:801 Chophouse is currently seeking experienced and passionate, professional service personnel for the position of Server. If you have a passion for service, commitment to uncompromising quality and strong attention to detail, then we...

  • Morning Server

    2 days ago

    Baltimore, Maryland, United States Marriott Baltimore Inner Harbor Full time

    Job Summary:We are seeking a highly skilled and experienced Server to join our team at Marriott Baltimore Inner Harbor. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Responsibilities:Guest Service: Greet and serve guests in a friendly and attentive manner,...

  • Server

    3 months ago

    Baltimore, United States Nacho Mama's Full time

    Job DescriptionJob DescriptionBuild an essential food service career with Nacho Mama's in Baltimore, MD as our full-time OR part-time Server that provides excellent customer service for our hungry guests. This full- or part-time serving position earns a competitive wage of $3.63 per hour plus tips.In addition to competitive pay and our fun, outgoing...

  • Server Support

    2 weeks ago

    Baltimore, United States Outback Steakhouse Full time

    Outback Steakhouse - 2400 Boston St [Server Assistant / Restaurant Associate] As a Server Support Assistant at Outback Steakhouse, you will: Run entrees, appetizers, desserts, and beverages to tables with the Outback spirit; Make memorable first and last impressions; Anticipate needs in a hospitable and timely manner; Assist with assembly of prepared food...

  • Server

    1 month ago

    Baltimore, United States Lexington Independents Full time

    Server Job Reference Number: 22241 Employment Type: Full-Time, Remote Segment: Education Brand: Lexington-Independents State: Maryland (US-MD) The Role at a glance: We are looking to add an energetic, friendly server to our Education team in Baltimore, MD. As a server, you will have the opportunity to engage with a diverse set of customers daily, while...

  • Server

    3 months ago

    Baltimore, United States Nick's Fish House Full time

    Job Description The Server is responsible for serving food and beverages to guests in an efficient, accurate and friendly manner. We take a team service approach to provide our guests with the best in both hospitality and service, and expect all members of the Front of House Team to participate in team service and help one another. The Server greets every...

  • Server - Hilton Baltimore

    4 months ago

    Baltimore, United States Hilton Hotels & Resorts Full time

    . As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the f Food Server, Server, Hospitality, Restaurant, Hotel, Beverage

  • Server

    3 months ago

    Baltimore, United States Denny Full time

    Server Baltimore, MD - 1995 E Joppa Rd (21234) Restaurant Crew 74341596 JOB DESCRIPTION This job posting is for employment at an independently owned and operated franchisee of Dennys. At Dennys, we love feeding people. If you have a passion for food and serving others, see what your future can hold at Dennys! As a Server, youre the guests connection to the...

  • Server Associate

    2 days ago

    Baltimore, Maryland, United States Atlas Restaurant Group Full time

    About the RoleThe Server is a key member of our team, responsible for delivering an exceptional dining experience to our guests. As a Server, you will demonstrate genuine hospitality, work efficiently, and have the ability to multitask and work in a collaborative environment.Key ResponsibilitiesTake orders and communicate with the kitchen staff to ensure...

  • Server Attendant

    3 months ago

    Baltimore, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Restaurant Server

    5 days ago

    Baltimore, Maryland, United States Donohoe Companies Full time

    Job Title: Restaurant ServerJob Summary:We are seeking a skilled Restaurant Server to join our team at Donohoe Companies. As a Restaurant Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Take orders and serve food and beverages to guests in a timely and...

  • Tableau Server Administrator Specialist

    1 week ago

    Baltimore, Maryland, United States Collabera Full time

    Job OverviewPosition Available: Tableau Server AdministratorWork Arrangement: Fully RemoteClient Sector: Aerospace IndustryContract Duration: 03+ months (with potential for extension or conversion)Key ResponsibilitiesJoin a dedicated Data Analytics team in need of a skilled Server Administrator with a track record of ensuring high availability and addressing...

  • Server

    3 months ago

    Baltimore, United States Jimmys Seafood Co Full time

    Responsibilities Provide a fine dining experience for dining room/banquet guests; take orders; serve food and beverages Inform guests of specials and promotions, answer questions and make suggestions Maintain knowledge of food menu items and basic/specialty alcoholic beverage items Present bills, accept payments, operate POS systems, upholding strict cash...

  • Server - AM

    2 days ago

    Baltimore, Maryland, United States Marriott Baltimore Inner Harbor Full time

    Job Summary:We are seeking a skilled Server - AM to join our team at Marriott Baltimore Inner Harbor. As a Server, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience.Responsibilities:Guest Service: Greet and serve guests in a hospitable manner, ensuring a positive experience.Food and Beverage...

  • Restaurant Server

    3 months ago

    Baltimore, United States Nacho Mama's Full time

    Job DescriptionJob DescriptionNacho Mama's in Baltimore, MD is looking to hire a full- or part-time Restaurant Server to provide excellent customer service for our hungry guests. Do you enjoy working in a fast-paced environment? Would you like to earn great tips serving at one of Baltimore's most-loved hot spots? Are you interested in getting a...

  • Counter Server

    5 months ago

    Baltimore, United States Toki Tako Inc Full time

    Job DescriptionJob DescriptionToki Tako is a quick service restaurant serving Korean food.Main responsibilities of the counter server are:- Welcome guests to the restaurant- Describe and explain the menu- Take orders and process payments- Keep the front area stocked and clean