Medical Assistant, Urology

4 weeks ago

Ithaca, United States Cayuga Medical Center Full time
Job DescriptionJob Description

Cayuga Medical Center

Job Description


Job Title: Medical Assistant


Purpose: The Medical Assistant supports the physicians and/or mid-level providers in the practice with clinical activities and direct patient care. The medical assistant may also assist in appointment scheduling and other related activities for optimal patient service.


Reports to: the Office Manager, Practice Manager or Clinical Supervisor, as per each practice structure.


Essential Job Functions: (Under the direction of the physician or nurse manager, RN)

  • Performs clinical duties in accordance with the scope of training and in accordance with NYS laws and regulations.
  • Carries out all assigned clinical procedures for the comfort and well-being of patients, per practice protocol.
  • Takes and records patient's vital signs.
  • Prepares exam rooms and sterilizes equipment and supplies per protocols.
  • Assists physicians/providers with procedures, patient care and/or scheduling.
  • Provides call management for physicians/providers with regard to clinical questions, prescription refills, test results and other patient calls per practice protocols.
  • Prepares patient's record for visit, as directed by physician/provider.
  • Participates in scheduled team meetings to discuss /clarify roles, responsibility, processes, and patient issues
  • Participates in quality improvement activities and committees, as requested.

In a PCMH practice such as Internal Medicine, the RN provides the call management for the providers, with the regard to clinical questions.

Knowledge, skills and requirements

  • Demonstrated clinical competency
  • Knowledge of medical terminology
  • Knowledge of the practice management system, EMR and scheduling protocols
  • Basic keyboard skill
  • Excellent written and verbal communication skills
  • High level of accuracy in performing responsibilities
  • Exceptional service attitude and communication style
  • Professional appearance and demeanor

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required for successful performance of this role. You may be asked to work in another department on occasion if staff shortages occur and if your home practice has the ability to float a staff member from one department to cover another.

Physical requirements:

  • Standing-- 70%
  • Sitting-- 30%
  • Reaching-- 80%
  • Bending-- 50%
  • Lifting - must be able to lift 40 lb.

Working environment:

  • Pleasant conditions; comfortable indoor climate with suitable equipment and tools to carry out the responsibilities of the job.
  • Persons in this job may be exposed to communicable disease through patient care and interaction.

Cayuga Health System Commitment to Diversity, Equity & Inclusion

Cayuga Health System commits to treat all people with dignity so that everyone who comes to us is safe, cared for, and respected. We will support the growth of our employees and the health of our community by embracing the rich diversity of social and cultural identities, needs, and life circumstances of all people. We strive to recognize and overcome personal biases and systemic policies that marginalize others and contribute to disparities in healthcare access, equitable care, and good health outcomes.



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