Insurance Commercial Lines CSR

1 week ago


Spirit Lake, United States Bank Midwest Full time
Job DescriptionJob Description

If you are looking for a career with a company that values honesty, integrity, and a passion for service and community involvement, come join the Bank Midwest team We are seeking a full-time Insurance Commercial Lines Customer Service Rep. This position works closely with all producers and customers to provide excellent customer service.

Duties:

  • Work closely with agent to produce new accounts and retention of existing commercial accounts.
  • Provide prompt, efficient, high quality service to designated accounts in support of producer and agency activities.
  • Work with companies to market commercial account renewals.
  • Gather policy information as needed for renewals, changes, and quotations.
  • Maintain strong business relationships with external vendors, including underwriting, claims, and accounting staff of the insurance carriers represented by Bank Midwest Insurance Services.
  • Working knowledge of the agency's core systems; EPIC and insurance carrier sites.
  • Respond to customer needs by handling calls, customer contact and documentation within management system, along with producing binders, certificates, and/or related items; verify accuracy.

Requirements:

  • Licensing in Property/Casualty and Life/Health is a plus; however, we will assist in training to secure proper licensing.
  • Strong interpersonal and customer service skills.
  • Proficient in PC based applications (Microsoft, etc.).
  • Strong verbal and written communication skills.
  • Excellent organizational and problem-solving skills.

Benefits:

  • Competitive compensation package, including 401k plan with company match, Employee Stock Ownership Plan, and Bonus Plan.
  • Medical, Dental, Vision Insurance.
  • H.S.A. and F.S.A options.
  • Paid Time Off, Paid Holidays.
  • Employer paid life insurance and long-term disability.
  • Internal growth opportunities.
  • Compensation based on experience and qualifications.

Equal Opportunity Employer



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