Current jobs related to Customer Service Representative - Delmar - Window World of Delmarva

  • Customer Service Representative

    3 months ago

    Delmar, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Representative

    3 weeks ago

    Delmar, New York, United States Camping World Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to serve as the central communication hub for our customers. This role involves receiving requests, transmitting messages, and tracking customer interactions to ensure efficient operations.Key Responsibilities:Receive and Prioritize Customer Requests: Ensure that...

  • Customer Service Representative

    2 weeks ago

    Delmar, New York, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative S2-2

    3 weeks ago

    Delmar, New York, United States Camping World Holdings, Inc. Full time

    Job SummaryWe are seeking a highly organized and reliable Customer Service Representative to serve as the central communication hub for both emergency and non-emergency situations within Camping World Holdings, Inc.Key ResponsibilitiesReceiving and transmitting messages in a timely and efficient manner to ensure seamless interactions with Agents, Operations,...

  • Customer Service Representative

    6 days ago

    Delmar, New York, United States Sherwin-Williams Full time

    About the RoleSherwin-Williams is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesAssist customers in person and over the phone to ensure their needs are metDetermine customer needs and...

  • Customer Service Representative

    2 weeks ago

    Delmar, New York, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    2 weeks ago

    Delmar, New York, United States The Sherwin-Williams Company Full time

    About the RoleThis position is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Your primary goal will be to promptly resolve any customer concerns and...

  • Customer Service Representative

    2 weeks ago

    Delmar, New York, United States The Sherwin-Williams Company Full time

    About the RoleThis position is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements. Your primary goal will be to deliver exceptional customer...

  • Customer Service Representative

    7 days ago

    Delmar, New York, United States Camping World Full time

    Job SummaryWe are seeking a highly organized and reliable Dispatcher to serve as the central communication hub for emergency and non-emergency situations. This role involves receiving requests, transmitting messages, and tracking tire products and services to ensure efficient operations.Key Responsibilities:Receive and prioritize emergency and non-emergency...

  • Sales Representative

    3 weeks ago

    Delmar, Delaware, United States Infinity Systems Full time

    About Infinity SystemsWe are a dynamic and growing company that values teamwork and customer satisfaction. As a leading provider of innovative solutions, we strive to create a positive and inclusive work environment.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our retail team as a Sales Representative. In this role,...

  • Customer Service Assistant Manager

    4 weeks ago

    Delmar, New York, United States Hannaford Supermarkets Full time

    Position Overview: As a key member of our team, the Customer Service Assistant Manager plays a vital role in ensuring exceptional service and operational excellence. This position is designed for individuals who are passionate about customer engagement and team leadership.Responsibilities: Facilitate comprehensive training for department staff, ensuring...

  • Sales Representative

    2 weeks ago

    Delmar, Delaware, United States Nexus Solutions Full time

    About Nexus SolutionsNexus Solutions is a leading provider of innovative cleaning and municipal technology solutions. Our global presence and extensive distribution network enable us to serve a diverse range of clients, including service providers, industries, trade, and the public sector.Job SummaryWe are seeking a highly skilled Sales Consultant to join...

  • Retail Customer Support Associate

    4 weeks ago

    Delmar, New York, United States The Sherwin-Williams Company Full time

    Position Overview:This role is crucial for the effective operation of our retail outlets. Retail Customer Support Associates collaborate closely with both wholesale and retail clients to assess their requirements, address inquiries regarding Sherwin-Williams products, and propose suitable solutions. They are also responsible for swiftly resolving any...

  • Service Manager

    2 weeks ago

    Delmar, United States United Rentals Full time

    Great company. Great people. Great opportunities.If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians....

  • Front End Service Team Associate

    4 days ago

    Delmar, United States Walmart Full time

    Job OverviewAs a Front End Service Team Associate at Walmart, you will be the face of our company, providing exceptional customer service and ensuring a seamless shopping experience for our customers. Your primary responsibilities will include processing returns and refunds, handling financial transactions, and assisting customers with their queries and...

  • Retail Sales Professional

    2 weeks ago

    Delmar, Delaware, United States BlueSky Innovations Full time

    Develop Your Skills as a Retail Sales SpecialistAt BlueSky Innovations, we're committed to helping you grow as a retail sales professional. As a sales and service representative, you'll be the face of our company, providing exceptional customer service and driving sales growth.Key Responsibilities:Purchasing and merchandising our products to meet customer...

  • Patient Services Coordinator

    4 weeks ago

    Delmar, United States TEKsystems Careers Full time

    *Patient Services Coordinator* *Description:* * Greet patients and check patients in dermatology office * Answer phones and schedule appointments * Use EMR system to update patient information * Verify insurance and collect copays * Multitask being on the phone, computer, and speaking with patients *Schedule*: Monday-Friday 7am-4pm (can stay until 6pm and...

  • Patient Services Coordinator

    4 weeks ago

    Delmar, United States TEKsystems Careers Full time

    *Patient Services Coordinator* *Description:* * Greet patients and check patients in dermatology office * Answer phones and schedule appointments * Use EMR system to update patient information * Verify insurance and collect copays * Multitask being on the phone, computer, and speaking with patients *Schedule*: Monday-Friday 7am-4pm (can stay until 6pm and...

  • Scale Technician

    2 weeks ago

    Delmar, Delaware, United States BBSI Salisbury Full time

    Job Description**Job Summary:**BBSI Salisbury is seeking a skilled Scale Technician to join our team. As a Scale Technician, you will be responsible for servicing and repairing electronic and mechanical scale equipment.Key Responsibilities:Servicing and repairing electronic and mechanical scale equipmentPerforming routine maintenance tasks to ensure...

  • Patient Services Coordinator

    4 weeks ago

    Delmar, United States TEKsystems Careers Full time

    *Patient Services Coordinator* *Description:* * Greet patients and check patients in dermatology office * Answer phones and schedule appointments * Use EMR system to update patient information * Verify insurance and collect copays * Multitask being on the phone, computer, and speaking with patients *Schedule*: Monday-Friday 7am-4pm (can stay until 6pm and...

Customer Service Representative

4 months ago

Delmar, United States Window World of Delmarva Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Process/systems training.
  • Paid Holidays.

Company Overview
  • Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Job Summary
  • Window World Customer Service Representatives (CSR) will work with both current and potential customers in a variety of tasks. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management CRM to schedule appointments and record customer data. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer complaints, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding. CSRs must be energetic and positive with a customer-first mentality to create positive experiences for all Window World customers.

Responsibilities
  • Handle inbound and outbound calls using proper phone etiquette.
  • Maintain strong knowledge of products, policies, and services of the organization.
  • Convert customer inquiries from various communication channels into in-home sales appointments.
  • Schedule sales appointments, product installations, and/or service appointments with both customers and Window World team.
  • Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers.
  • Accurately create and update customer accounts and input records of customer interactions into CRM.
  • Follow standard operating procedures.
  • Prepare customer service call reports for management.
  • Maintain a well-organized and professional workspace.
  • Provide assistance with training and orientation for other team members as assigned.
  • Must be proficient in Quickbooks and Excel.
  • Prior office experience is required.