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Customer Service Representative

2 months ago

Bay City, United States Auto Group Full time
Job DescriptionJob Description

Thelen Customer Service Representative

Achieve the automotive experience you want as a Thelen Auto Group Customer Service Representative Begin your automotive career with our Service Team. Contribute your customer-focused, computer-savvy, and motivated talents to our high-energy environment. We are willing to train the right person.

Work you’ll be proud of:

  • Scheduling vehicle appointments
  • Recommending repairs and maintenance to customers
  • Providing price quotes
  • Answering customer inquiries via phone and email
  • Assisting with other automotive service-related duties as needed

Experience:

  • Automotive service: 1 year (Preferred)
  • Mechanical knowledge: 1 year (Preferred)

Schedule:

  • Monday: 7:30 AM to 8:00 PM
  • Tuesday – Friday: 7:30 AM to 5:30 PM
  • No weekends

Thelen Advantage: This full-time position includes a generous benefits package including: medical, dental, and vision coverage, 401k with percentage matched, life insurance, short term disability, paid vacation and holidays.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Blue Cross Blue Shield of Michigan Health insurance
  • Life insurance
  • Paid time off and paid holidays
  • Vision insurance

About Our Family: Thelen Auto Group is a family owned and operated company, serving the Great Lakes Bay Region since 1977. We pride ourselves on being unlike any other car dealership in Michigan by providing superior customer experiences and giving back to the community we live in.

Job Type: Full-time

Pay: $30,589.00/year + bonuses

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Bay City, MI 48706: Reliably commute or planning to relocate before starting work (Required)