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Data Collections Specialist
2 months ago
Spurwink's Affiliate Practices is seeking a friendly, full-time Data Collections Specialist to work with our team of growing independent contractors/affiliates. Our staff is a group of supportive colleagues and supervisors, offers hourly flexibility and focus on self-care. This is a remote/hybrid position; you will need to come to the Portland office for team meetings and training. The position pays $18.00-$22.00 per hour depending on experience.
In this position you will:
- Cordially, professionally and respectfully field calls and emails as needed. Courteous and prompt communication and responses to all affiliates and inquiries.
- Demonstrate interpersonal skills to ensure positive interactions with coworkers, consumers, affiliates and the public, as well as cultural competence (sensitivity awareness) with same.
- Exhibit self-motivation and the ability to accomplish assigned tasks, as well as ability to prioritize.
- Assist with maintaining client records including collection, storage and archiving of records and supporting quality review of client documents to ensure compliance with licensing, accreditation, contractual requirements.
- Assist in affiliate recruitment: Welcome packets, and maintaining contractor contact information website directory, and folders.
Robust Benefits Package:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Retirement Account with Matching Contribution (after one year of service)
- Identity Theft Insurance
- Pet Insurance
BENEFITS MAY INCLUDE:
- Career Advancement Opportunities
- Flexibility of Schedules
- Tuition Reimbursement (up to $2000 annually)
- Student Loan Assistance
- Generous Paid Time Off
- Verizon & Sprint Cell Phone Discounts
- Opportunity for Same Day Pay
- Client data entry into EVOLV (Electronic Health Record).
- Submission of insurance verifications including entry into EHR.
- Submission of insurance authorizations for MaineCare.
- Assist with maintaining client records: uploading documentation into chart (to meet quality review of client documents, ensure compliance with licensing, accreditation, contractual requirements).
- Assist as needed with weekly and monthly documentation reports, caseload document tracking reports, supervision reports, Authorization Tracking reports (bi-weekly). This will include communication with Affiliates.
- Responsible for a defined set of Affiliates as primary point of contact relative to clients. Support assistant practice manager with maintenance of clinician licensure and other contractor file/documents.
- Assist with new affiliate insurance credentialing.
- Produce internal and external correspondence and reports as requested by Affiliates Practices Manager. Maintain communication with program staff and other agency staff (finance, HR, Accounts Payable, etc.) as needed.
QUALIFICATIONS:
High school diploma or G.E.D. required; undergraduate degree and/or one-two years relevant work experience (i.e., secretarial, computer management, office management, medical office) preferred.
Spurwink is an Equal Opportunity Employer.