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Clinical Operations Director

2 months ago

Hopkins, United States Ellie Mental Health - MN Full time
Job DescriptionJob DescriptionThe Clinical Operations Director is responsible for driving the growth and performance of the Minnetonka, Maple Grove, and Golden Valley clinics to achieve Ellies mission of Compassionately transforming the culture of mental health by delivering creative solutions that make wellness accessible in every community. As the Director, you're responsible for ensuring the success of the clinics you oversee and ensure clinicians have the tools and resources to do the job to the best of their ability.

Full-time Benefits:
  • Healthcare, Dental, Vision
  • Free access to virtual urgent care and short-term counseling
  • 401k, Long Term Disability, Short Term Disability and Life Insurance
  • Comfortable, furnished offices and clinic environment
  • Free attendance for internal CEUs
Compensation:
Total compensation will consist of the combination of a base salary + quarterly bonus potential.

Required Skills/Abilities:
  • Masters Degree or higher education in mental health discipline
  • Independently licensed with a Minnesota-issued clinical practice license (eg., LICSW, LMFT, LPCC, LP)
  • Board-approved licensure supervisor (BBHT, BOSW, BMFT, BP)
  • 2+ years' experience leading a multi-disciplinary team of therapists
  • Exhibit good judgement, honesty, integrity, responsibility, time management, and punctuality.
  • Ability to analyze issues and suggest or determine solutions in a fast-paced, changing environment
  • Proficient in utilizing computers, typing, and navigating multiple applications/systems simultaneously such as Microsoft Office products, EHR systems, etc.
  • Maintains strict confidentiality handling client information in compliance with HIPAA guidelines and Ellie policies
  • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Responsibilities Include:
  • Responsible for ensuring that site-specific targets related to client census, client access, patient satisfaction, and employee satisfaction are met, and that client care is of the highest quality
  • Option to maintain weekly caseload of up to 3 clients
  • Manage and execute on a budget while forecasting future needs and identifying areas for further development or improvement of services
  • Represents Ellie in external relationships with the community, partnering with marketing and outreach to drive engagement efforts in clinic's surrounding communities
  • Develop and execute a strategic, multidisciplinary staffing plan that encompasses a strong team culture and optimizes use of physical office space
  • Participate in and contribute to weekly clinic director meeting, quarterly MN leadership meetings, and additional meetings and initiatives required for the role
  • Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation (minimum interval; licensed provider once monthly for an hour; non-licensed provider twice monthly)
  • Oversee 245i Clinic Supervision and Consultation for clinic locations, including facilitation of a monthly case consultation meeting

Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for our local communities. We are excited to expand across the country by partnering with local leaders in your community.

Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment.