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Customer Service Agent
2 months ago
TelAssist is on the hunt for passionate and energetic call center Customer Service Agents to join our dynamic team As a vital part of our operation, you'll be the friendly voice that keeps our clients' businesses running smoothly.
Do you thrive on interacting with people and creating positive experiences? Are you a multitasking maestro with lightning-fast typing skills (at least 35 words per minute)? Do you embrace challenges and take pride in a job well done? If you answered yes to any of these, we want to hear from you
At TelAssist, we provide top-notch call center support to our valued clients. Every interaction is an opportunity to make a real difference. You'll utilize cutting-edge call center technology to handle incoming calls, provide informative answers, and ensure our customers feel valued and supported.
We're looking for individuals who:
- Possess a genuine enthusiasm for helping others
- Excel at problem-solving and finding solutions
- Are comfortable navigating computer systems, especially Windows-based applications
- Demonstrate a strong work ethic and reliable attendance (perfect attendance earns you an extra $3 per hour)
- Can adapt to a fast-paced environment while maintaining a positive attitude
Bonus points if you have:
- Previous experience in a call center or customer service role
- Advanced computer skills
Join the TelAssist family and enjoy a fantastic benefits package, including:
- Employee Stock Ownership Plan
- Comprehensive Medical, Dental, and Vision insurance
- Generous Paid Vacation time
- 401k retirement plan with company match
- Free Life Insurance
Job Details:
- Pay: $21 per hour with perfect attendance, $18 per hour otherwise
- Schedule: Full-time, 40 hours per week (10-hour shifts)
- We offer a weekly set schedule
- We have 1st and mid shifts available
- Availability: Weekend and holiday shifts required (one weekend day per week)
- Training: Comprehensive one-week training program provided
Are you ready to embark on an exciting career in customer service? Join the TelAssist team today
Job Posted by ApplicantPro