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Ice Rink Ticket Sales Attendant

2 months ago

Atlanta, United States City Of Sandy Springs Full time
Job DescriptionJob Description

City of Sandy Springs, Georgia

ICE RINK TICKET SALES ATTENDANT

SANDY SPRINGS PERFORMING ARTS CENTER

CITY SPRINGS

Purpose of Classification:

The City of Sandy Springs is seeking a reliable and enthusiastic Seasonal Ice Rink Ticket Sales Attendant to join our team during the winter season. As an Ice Rink Sales Attendant, you will be responsible for assisting in the daily operations and ensuring a safe and enjoyable experience for our ice rink visitors.

Dates: November 15 – January 20 is our ice rink season. Some required availability over the holidays, including Thanksgiving, Christmas Eve, New Year’s Eve, and New Year’s Day.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Responsibilities:

  • Assists with ice rink opening and closing procedures, including, and not limited to moving rink side equipment into place, setting out signage, etc.
  • Handle online reservations and in-person transactions for admissions, skate rentals, and maintain accurate records. Keeps an accurate inventory of rental skates.
  • Processes credit card payments and ensures register totals are in balance.
  • Answers questions concerning rates, reservations and gives information concerning upcoming events and attractions.
  • Keeps work area neat, clean, and organized at all times.
  • Assists with the cleanliness of ice rink grounds.
  • Provides high quality customer service and effectively communicates with guests.
  • Recognizes problems as they arise and brings them to the attention of Ice Rink Supervisor.
  • Adheres to City policies, follows safety guidelines, and exercises good judgment in all aspects of responsibility.
  • Willingness to perform other duties as needed.

Minimum Qualifications:

  • Must be 18 years or older.
  • Available nights, weekends, and some holidays, including Thanksgiving, Christmas Eve, New Year’s Eve, and New Years Day.
  • High school diploma or equivalent required.
  • Strong interpersonal communication and customer service skills.
  • Ability to work effectively both independently and as part of a team.
  • Ability to work in cold temperatures for extended periods.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Ability to work in cold temperatures for extended periods.
  • Skating experience is a plus.


Performance Aptitudes:

Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in critical and/or unexpected situations involving moderate risk to the organization.

ADA Compliance:

Physical Ability: Tasks require the ability to exert medium physical effort in light to medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials up to 20 pounds. Tasks may involve balancing, bending, climbing, crouching, handling, kneeling, reaching, repetitive motion, stooping, walking, and extended periods of time at a keyboard or workstation. Some work is done on a slippery surface.

Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed with exposure to adverse environmental conditions. Requires the ability to work in a cold outdoor environment.

The City of Sandy Springs is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.