Production Support Specialist

2 weeks ago

Hugo, United States Eagle Brook Church Full time
Job DescriptionJob Description

Eagle Brook Church is a multi-site church looking for a passionate, skilled Production Support Specialist to join our Technology team. This person will diagnose and resolve a broad range of production technology systems issues. An experienced support specialist with experience in complex broadcast audio, video, lighting and AV systems will thrive in this role. If you are passionate about providing great customer service and maintaining complex technical systems, you may be the perfect candidate for this role.

POSITION SUMMARY

Provides support for production technology systems in Eagle Brook auditoriums, Kids Ministry environments, meeting and office spaces. Services and maintains complex broadcast audio, video and lighting systems at multiple sites. Provides outstanding customer service and support for technology-based strategies that enables Eagle Brook Church to accomplish the mission of Reaching People for Christ. Reports to the Production Systems and Support Manager.

ROLES & RESPONSIBILITIES

  • Diagnoses and resolves complex audio, video, lighting, and network issues as assigned
  • Maintains and services large LED video display installations
  • Maintains and services broadcast video transport components
  • Maintains, configures, and programs production video router and switcher components
  • Serves in a support role during services and events:
    • Remotely supports campus teams from the Technical Operations Center
    • Assists with on-site diagnoses and resolution of technical issues
  • Processes service support tickets as assigned
  • Maintains production equipment asset tracking database for all campuses
  • Collaborates with audio, video, and lighting engineers on small projects
  • Other duties as assigned

QUALIFICATIONS

  • Associates/Technical degree; or equivalent on-the-job experience
  • 2+ years of experience with technical equipment preventative maintenance/troubleshooting
  • Follower of Jesus and aligns with Eagle Brook’s nine core beliefs
  • Advanced knowledge and ability to operate and troubleshoot technical systems including, broadcast audio, video, lighting equipment and AV systems
  • Experience with computer networking
  • Ability to work in a collaborative team environment and build strong working relationships
  • Self-starter with strong personal organization and time management skills

WORK SCHEDULE

Generally, works Saturday-Wednesday. This includes Student Ministries on Wednesday night and occasional other evenings for special events. Expected to work 45+ weekends/year.

Classification: Non-exempt // Status: Full-time // Team: Technology

Subject to Work for Hire policy found in Eagle Brook Church employee handbook.

  • Production Support Specialist

    6 days ago

    Hugo, United States CareerBuilder Full time

    Job Description Job Description Eagle Brook Church is a multi-site church looking for a passionate, skilled Production Support Specialist to join our Technology team. This person will diagnose and resolve a broad range of production technology systems issues. An experienced support specialist with experience in complex broadcast audio, video, lighting and AV...

  • Lead Production Support Specialist

    1 week ago

    Hugo, United States Eagle Brook Church Full time

    Job DescriptionJob DescriptionEagle Brook Church is a multi-site church looking for a passionate, skilled Lead Production Support Specialist to join our Technology team at our Operations Center located in Hugo MN. This person will diagnose and resolve a broad range of production technology systems issues while leading Production Support Specialists. A...

  • Digital Specialist

    3 days ago

    Hugo, United States Eagle Brook Church Full time

    Job DescriptionJob DescriptionEagle Brook Church is a multi-site church looking for a strategic and forward-thinking Digital Specialist to join our team at the central office located in Centerville, MN. This person will focus on leveraging Eagle Brook’s digital spaces in creative ways to fulfill its mission of reaching people for Christ. A person skilled...

  • Digital Specialist

    7 days ago

    Hugo, United States Eagle Brook Church Full time

    Job DescriptionJob DescriptionEagle Brook Church is a multi-site church looking for a strategic and forward-thinking Digital Specialist to join our team at the central office located in Centerville, MN. This person will focus on leveraging Eagle Brook’s digital spaces in creative ways to fulfill its mission of reaching people for Christ. A person skilled...

  • Design Engineer

    7 days ago

    Hugo, United States CareerBuilder Full time

    Smooth Sailing is an ambitious digital design studio that focuses on durable design. Durable means qualitative design that lasts for a long time and has a long term positive effect on people. We think research is key to a good design process. We work together as a team of specialists with people with different talents and backgrounds. Collecting context...

  • Human Resources Director

    7 days ago

    Hugo, United States CareerBuilder Full time

    Job Description Job Description Eagle Brook Church is a multi-site church looking for an experienced, highly motivated Human Resources Director who will lead and inspire the human resources team to provide exceptional customer service and care for a growing staff. This person will champion the areas of employee development, supervisor training, employee...

  • Human Resources Director

    1 week ago

    Hugo, United States Eagle Brook Church Full time

    Job DescriptionJob DescriptionEagle Brook Church is a multi-site church looking for an experienced, highly motivated Human Resources Director who will lead and inspire the human resources team to provide exceptional customer service and care for a growing staff. This person will champion the areas of employee development, supervisor training, employee...

  • Verizon Wireless Sales Professional

    1 week ago

    Hugo, United States Wireless Zone - Verizon Authorized Retailer Full time

    Job DescriptionJob DescriptionM.I.T.And Wireless Sales ConsultantWireless Zone, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 400 stores and growing.We are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless cellular service.If you're...

  • Verizon Wireless Sales Professional

    19 hours ago

    Hugo, United States Wireless Zone - Verizon Authorized Retailer Full time

    Job DescriptionJob DescriptionM.I.T.And Wireless Sales ConsultantWireless Zone, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 400 stores and growing.We are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless cellular service.If you're...

  • Automation & Operational Technology Engineer

    Found in: Talent US C2 - 1 week ago

    Hugo, United States Schwan's Full time

    Who we are!Schwan’s Company, a U.S. affiliate of the global lifestyle company, CJ CheilJedang Corporation, is a leading U.S. manufacturer and marketer of quality foods offered through retail-grocery and food-service channels. Our many popular brands include Red Baron®, Tony’s®, Big Daddy’s®, Villa Prima™ and Freschetta® pizza; Mrs. Smith’s®...

  • Medical Laboratory Technologist

    Found in: Lensa US P 2 C2 - 1 week ago

    Hugo, United States CareerBuilder Full time

    Job Description Job Description Description: The Medical Laboratory Technologist/Technician is responsible for performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship. This position exercises good judgment by using critical thinking skills and deals with issue...

  • Medical Laboratory Technologist

    1 week ago

    Hugo, United States LINCOLN COMMUNITY HOSPITAL AND NURSING HOME Full time

    Job DescriptionJob DescriptionDescription: The Medical Laboratory Technologist/Technician is responsible for performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship. This position exercises good judgment by using critical thinking skills and deals with issue...