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Water/Fire/Mold Mitigation Technician

5 months ago

Glastonbury, United States Paul Davis Restoration of Central Connecticut Full time
Job DescriptionJob DescriptionDo you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Join the Paul Davis Team


  • Advancement Opportunities
  • Paid Training for IICRC WRT, IIRC FRST Certification
  • Paid Time Off
  • Cell Phone Allowance
Water / Fire / Mold Mitigation Technician

The Mitigation Technician position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency and property damaging situations. Our labor force is accountable for addressing the property and the customer with skill, knowledge, and professionalism. The position is accountable for preserving as much of the property as possible while working safely and efficiently on the job site.

RESPONSIBILITES: Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold Survey damage within the property Evaluate and record damage to all items within the property Demolition of structural damage to properties through the use of hand and power tools Perform initial site visits Conduct moisture inspections Set restoration equipment within guidelines Complete assigned tasks and notes in our primary operating system (RMS) Take photos of jobs assigned at start, completion, and throughout the process IICRC certification available as IICRC classes are offered.

Competency Knowledge, Skills and Abilities:
  • Knowledge of technology (iPhone, iPad, computer)
  • Customer Service Skills
  • Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested
  • Ability to create documents
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work independently and / or with a team
  • Ability to participate in an on-call schedule
  • Ability to work within hazardous environments safely
  • Ability to operate a company vehicle safely
  • Maintain a level of confidentiality
Preferred Education and Experience:
  • High School Diploma or GED
  • Customer Service experience
  • 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Physical Requirement
  • Constantly move about job sites; stairs, walkways, roofs, crawl spaces
  • Occasionally requires a ladder to complete jobs
  • Must be able to communicate and converse with customers over the phone and face to face
  • Frequently will lift up to 60lbs
  • Ability to safely operate a company vehicle
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work WE ARE PAUL DAVIS

Disclaimer: Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.