Water Restoration Specialist

4 weeks ago

Glastonbury, Connecticut, United States Institute of Inspection , Cleaning and Restoration Certification Full time
Water Restoration Technician Job Description

At Paul Davis, we are seeking a highly skilled Water Restoration Technician to join our team. As a Water Restoration Technician, you will be responsible for responding to emergency and property damaging situations, preserving as much of the property as possible while working safely and efficiently on the job site.

Key Responsibilities:

  • Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
  • Survey damage within the property
  • Evaluate and record damage to all items within the property
  • Demolition of structural damage to properties through the use of hand and power tools
  • Perform initial site visits
  • Conduct moisture inspections
  • Set restoration equipment within guidelines
  • Complete assigned tasks and notes in our primary operating system (RMS)
  • Take photos of jobs assigned at start, completion, and throughout the process

Competency Requirements:

  • Knowledge of technology (iPhone, iPad, computer)
  • Customer Service Skills
  • Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested
  • Ability to create documents
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work independently and/or with a team
  • Ability to participate in an on-call schedule
  • Ability to work within hazardous environments safely
  • Ability to operate a company vehicle safely
  • Maintain a level of confidentiality

Preferred Education and Experience:

  • High School Diploma or GED
  • Customer Service experience
  • 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling

Physical Requirements:

  • Constantly move about job sites; stairs, walkways, roofs, crawl spaces
  • Occasionally requires a ladder to complete jobs
  • Must be able to communicate and converse with customers over the phone and face to face
  • Frequently will lift up to 60lbs
  • Ability to safely operate a company vehicle

We are an equal opportunity employer and provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Compensation: $18.00 - $25.00 per hour

At Paul Davis, our passion for quality drives everything we do. We deliver on our promise to deliver excellence, expertise, and a customer experience that is second to none.

Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values: Deliver What You Promise, Respect The Individual, Have Pride In What You Do, Practice Continuous Improvement.

Our Mission: To provide opportunities for great people to deliver Best in Class results.

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