Water Damage Restoration Specialist

2 weeks ago


Glastonbury, Connecticut, United States Paul Davis Restoration of Central Connecticut Full time
Job Summary

Paul Davis Restoration of Central Connecticut is seeking a highly skilled Water/Fire/Mold Mitigation Technician to join our team. As a key member of our restoration services team, you will be responsible for responding to emergency situations and restoring properties to their pre-loss condition.

Key Responsibilities
  • Work safely in residential and commercial properties to assess and mitigate damage caused by water, fire, and mold
  • Evaluate and record damage to all items within the property
  • Perform initial site visits, conduct moisture inspections, and set restoration equipment
  • Complete assigned tasks and notes in our primary operating system (RMS)
  • Take photos of jobs assigned at start, completion, and throughout the process
Requirements
  • High School Diploma or GED
  • Customer Service experience
  • 1+ year experience in a craft, trade, or manual labor position or equivalent schooling
Competencies
  • Knowledge of technology (iPhone, iPad, computer)
  • Customer Service Skills
  • Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested
  • Ability to create documents
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work independently and/or with a team
  • Ability to participate in an on-call schedule
  • Ability to work within hazardous environments safely
  • Ability to operate a company vehicle safely
  • Maintain a level of confidentiality
About Us

Paul Davis Restoration is an equal opportunity employer. We are a customer, employee, and client-focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients through our dedicated work.



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