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Clinical Administrative Assistant II

3 months ago

Bend, United States Partners In Care Full time
Job DescriptionJob DescriptionPartners In Care seeks a Clinical Administrative Associate II to provide comprehensive administrative support. Responsibilities include data analysis, report preparation, coordinating meetings and travel, and managing report distribution. Join our team to support our mission in hospice and home health care.

Compensation: $20.00-$25.00 (DOE).
Location: Bend, Oregon.
Schedule: Full-time, Monday- Friday, 8 am-5 pm.

Company Perks:
  • Two medical, dental, and vision plans; insurance starts on the 1st of the month following the hire date
  • Generous Paid time off.
  • $25,000 life insurance policy.
  • Short and long-term disability.
  • 403b retirement savings with employer match, no vesting required
  • Employee Assistance Program
  • Voluntary benefits: Legal Shield, AFLAC & MASA Transportation.
  • Working for Partners In Care a community-based nonprofit organization, may make you eligible for the Public Service Loan Forgiveness Program.
What You Get to Do:
  • Provide general administrative support for Clinical Operations Director and Clinical Supervisors.
  • Answer the central telephone system and direct calls accordingly.
  • Receive the public and answer questions in person and by telephone; respond to inquiries from employees, citizens, and others and refer, when necessary, to the appropriate person, official, or department.
  • Responsible for opening and closing the Lobby area.
  • Serves as department resource for troubleshooting, operational assistance, and clinical staff support.
  • Assists clinical supervisors with new staff training/orientation and prepares related materials.
  • Responsible for organizing and facilitating emergency preparedness-related activities, including but not limited to drills and tabletop exercises.
  • Implement emergency preparedness policies and procedures during and after an emergency or event, e.g., running reports during an emergency to help track patients and staff. Assists supervisors as needed to establish an incident command and delegate tasks/responsibilities, etc.
  • Provide staff with educational resources regarding emergency preparedness.
  • Monitors local news and alert systems to report potential anticipated emergencies to the Clinical Operations Director and Clinical Supervisors (Weather, Fire, etc.).
  • Assists with updates and monitors policies and procedures.
  • Participates in data analysis for ongoing quality projects.
  • Assist the quality and other clinical departments with various reporting, audit submissions, and data reporting.
  • Assist in survey readiness.
  • Support and troubleshoot staff scheduling and processes.
  • Provide PTO staff coverage, overflow support, and process troubleshooting for various departments.
  • Provide scheduling support to all clinical departments (Rehab, Home Care Aides, Nursing, etc.).
  • Assist with pharmacy-related pick-up and coordination.
Required Skills & Qualifications:
  • Clinical Administrative Associate possesses excellent interpersonal skills in a clinical setting, and the ability to communicate and relate effectively with Partners In Care staff, and agency visitors via in-person, phone, and email communications.
  • Must be detail-oriented with excellent organizational, communication, problem-solving, and time management skills. Able to take direction from a wide variety of individuals at all levels.
  • Prior experience in hospice and home health operations is desired, and a willingness to develop a broad knowledge base in these areas is required. More than 75% of daily tasks are completed at a desk.
  • Advanced word processing, Excel/spreadsheet, and graphics software skills.
  • Requires a high school diploma or its equivalent.
  • Ability to pass a background test, drug screen, and TB test.
  • For those working in the field, current automobile insurance, a valid Oregon drivers license, and reliable transportation are required.
  • Ability to work independently and collaboratively within an interdisciplinary team.
  • Compassion, empathy, and dedication to patient care.
Who We Are: As the largest and oldest provider of home health, palliative care, and hospice services in Central Oregon and one of the largest in Oregon, we provide care to communities throughout the Deschutes, Crook, and Jefferson counties. Partners In Care is unique among other service providers as an independent 501(c)3 nonprofit. Our predominantly mobile workforce of over 200 employees serves patients and their families in a 10,000-square-mile area. About 150 local volunteers work with Partners In Care in fundraising, resource coordination, and other areas of community support.

Culture: We offer a culture of kindness, respect, and learning. We discover what is possible when we come together, allowing our diversity to make us stronger and ensuring all employees, volunteers, patients, and families feel valued and supported.

Company Values: Compassion Dignity Respect Integrity Accountability Community Employees & Volunteers Education Leadership Partnership Stewardship.