Current jobs related to Implementation Specialist - San Francisco - Ashby

  • ServiceNow Implementation Specialist

    2 weeks ago

    San Francisco, California, United States Resource Informatics Group Full time

    Job Title:ServiceNow Implementation SpecialistJob Summary:We are seeking a highly skilled ServiceNow Implementation Specialist to join our team at Resource Informatics Group. The ideal candidate will have extensive experience with ServiceNow client and server-side JavaScript, as well as the ServiceNow scripted APIs using scripted Web-Services and other...

  • Senior Implementation Specialist

    2 weeks ago

    San Francisco, California, United States U.S. Bank Full time

    Job DescriptionU.S. Bank is seeking a highly skilled Senior Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for onboarding new middle market customers onto our solution.Key Responsibilities:Consult with clients to determine their business needs and configure our solution accordingly.Work with...

  • Workday Implementation Specialist

    2 weeks ago

    San Francisco, California, United States Diverse Lynx Full time

    Job Summary:As a Workday Implementation Specialist, you will be responsible for designing, developing, and delivering Workday reports. This individual will have experience in successful end-to-end small to large implementations or support of Workday reports. The ideal candidate will have a strong understanding of Workday security and be able to own the full...

  • Solution Implementation Specialist

    2 weeks ago

    San Francisco, California, United States ABM Industries Full time

    Job SummaryWe are seeking a highly skilled Solution Implementation Specialist to join our team at ABM Industries. As a key member of our technology team, you will be responsible for implementing and supporting business systems solutions for our clients.Key Responsibilities:Analyze client and business requirements to understand and apply systems...

  • Implementation and Training Specialist

    4 weeks ago

    San Francisco, California, United States WUWTA Full time

    At WUWTA, we're revolutionizing traditional messaging by delivering personalized content to the right people at the right time. Our Implementation and Training Specialists play a crucial role in converting interested prospects into happy clients.About the Role:As a key member of our team, you'll be responsible for leading by example, demonstrating...

  • Senior Workday Implementation Specialist

    2 weeks ago

    San Francisco, California, United States US Tech Solutions Full time

    Job DescriptionWe are seeking a highly skilled Workday implementation specialist to join our team at US Tech Solutions. As a key member of our team, you will be responsible for designing and implementing Workday solutions that meet the complex needs of our clients.Key Responsibilities:Design and implement Workday solutions that meet client needsCollaborate...

  • Oracle Fusion Financials Implementation Specialist

    1 week ago

    San Francisco, California, United States Frontend Arts Full time

    Job Title: Oracle Fusion Financials Implementation SpecialistJob Description:We are seeking a highly skilled Oracle Fusion Financials Implementation Specialist to join our team at Frontend Arts. As a key member of our implementation team, you will be responsible for delivering high-quality Oracle Fusion Financials solutions to our clients.Key...

  • Software Implementation Specialist

    1 week ago

    San Francisco, California, United States Prelim Full time

    About the Role:Prelim is a cutting-edge software provider that specializes in customer onboarding for banks. Our platform is designed to streamline the account opening process for both consumers and businesses, increasing speed-to-market and improving the customer experience.We are seeking a highly skilled Software Implementation Specialist to join our team....

  • Implementation Specialist

    2 weeks ago

    San Francisco, California, United States Pequity Full time

    About PequityPequity is a leading provider of compensation management software that helps organizations make informed, data-driven pay decisions. Our commitment to innovation and excellence drives the design and delivery of our solutions.Job OverviewPequity is seeking a Contract Implementation team member to support our engineering and product teams with the...

  • Oracle Fusion Financials Implementation Specialist

    2 weeks ago

    San Francisco, California, United States Frontend Arts Full time

    Job Title: Oracle Fusion Financials Implementation SpecialistJob Description:Frontend Arts is a leading technology innovation company that accelerates the digital transformation of its customers. We are seeking an experienced Oracle Fusion Financials Implementation Specialist to join our team.The ideal candidate will have a strong background in implementing...

  • Global Payroll Implementation Specialist

    2 months ago

    San Francisco, California, United States Remote Full time

    Job SummaryWe are seeking a highly skilled Global Payroll Implementation Specialist to join our team at Remote. As a key member of our Global Payroll team, you will be responsible for implementing multiple new customers onto our Remote Global Payroll solution platform with accuracy and within agreed timescales.Key ResponsibilitiesServe as a primary point of...

  • Global Payroll Implementation Specialist

    2 weeks ago

    San Francisco, California, United States Remote Full time

    Job SummaryWe are seeking a highly skilled Global Payroll Implementation Specialist to join our team at Remote. As a key member of our Global Payroll team, you will be responsible for implementing multiple new customers onto our Remote Global Payroll solution platform with accuracy and within agreed timescales.Key Responsibilities Serve as a primary point of...

  • SAP SD Project Implementation Specialist

    7 days ago

    San Francisco, California, United States SAPSOL Technologies Inc Full time

    SAPSOL Technologies Inc. is seeking a talented SAP SD Project Implementation Specialist to join their team. This role is ideal for recent graduates or individuals with little to no prior work experience who are passionate about SAP and eager to start their careers as SAP SD Consultants.Key Responsibilities:Business Analysis: Collaborate with business...

  • Epic Implementation Specialist

    2 weeks ago

    San Mateo, California, United States Aya Healthcare, Inc. Full time

    Job SummaryAya Healthcare is seeking a skilled Epic Implementation Specialist to join our team. As a Claims Analyst, you will play a critical role in the implementation of our Epic Electronic Health Record system.Key Responsibilities:Collaborate with internal and external teams to analyze and design workflows, build, and document Epic implementation...

  • Implementation Timing Specialist

    2 weeks ago

    San Diego, California, United States Qualcomm Full time

    Job Title: Implementation Timing SpecialistQualcomm is seeking a skilled Implementation Timing Specialist to join our team. As a key member of our SoC Implementation Team, you will be responsible for developing timing constraints for physical power-aware synthesis, setup for various modes/corners, and low-power multi-voltage domain crossings. You will also...

  • Product Implementation Specialist

    4 days ago

    San Diego, California, United States Saviance Full time

    Saviance Job DescriptionJob Title: Product Implementation Specialist   The Product Implementation Specialist is responsible for installing and supporting Pyxis Dispensing systems at our hospital customer sites. This role involves extensive customer interaction and service.   Key Responsibilities:Install and support Pyxis Dispensing hardware and...

  • NetSuite Implementation Specialist

    2 weeks ago

    San Francisco, California, United States DynPro Inc. Full time

    Job Title: NetSuite ExpertLocation: San Francisco CA (Hybrid – 2-3 days onsite)Position Overview:We are seeking a highly skilled and experienced NetSuite Expert to join our team in the Bay Area. The ideal candidate will have a strong focus on Order-to-Cash (OTC) processes and possess in-depth knowledge of NetSuite functionalities, including scripting and...

  • Oracle Service Cloud Implementation Specialist

    4 weeks ago

    San Jose, California, United States VDart Inc Full time

    Job Title: Oracle Service Cloud Implementation SpecialistVDart Inc is seeking an experienced Oracle Service Cloud Implementation Specialist to join our team in San Jose, CA. This is a completely onsite, full-time and contract role.Job DetailsMinimum 5-7 years of experience in Oracle Service Cloud implementationAt least 3 successful Oracle Service Cloud...

  • Product Implementation Specialist

    2 weeks ago

    San Diego, California, United States MILLENNIUMSOFT Full time

    Job Summary:MillenniumSoft is seeking a skilled Product Implementation Specialist to join our team. The successful candidate will be responsible for installing a wide range of products and services that involve extensive customer interaction. Key Responsibilities: Demonstrates a working understanding of products, related technologies, and the implementation...

  • NPI and ERP Implementation Specialist

    4 weeks ago

    San Jose, United States Software Guidance & Assistance Full time

    Software Guidance & Assistance, Inc., (SGA), is searching for an NPI & ERP Implementation Specialist for a CONTRACT assignment with one of our premier clients in Boulder, CO, Wichita, KS or San Jose, CA . Job Summary We are seeking a highly skilled and experienced ERP Implementation and New Product Introduction (NPI) Specialist to join our team. As an...

Implementation Specialist

3 months ago

San Francisco, United States Ashby Full time $110,000 - $140,000
Job DescriptionJob Description

One of my favorite aspects of Ashby is our operating principle of Continuous Improvement.  Coupled with our principle of caring deeply about our customers, we often find ourselves wondering ‘what is a better way to accomplish this’.  That’s why I am thrilled to be hiring our second Implementation Specialist  As a founding member of our Professional Services team (within Ashby’s Customer Success organization), you’ll have the opportunity to facilitate a streamlined customer onboarding through programmatic efforts, ultimately up-leveling the overall customer experience.

About this role:

As our Implementation Specialist, you will be responsible for managing and executing the end-to-end implementation of Ashby’s solution for many of our new customers.  You will work directly with customers in our High Touch (predominantly mid-market) segment, developing and executing implementation plans to ensure a positive customer experience and expedited time to value.  Your goal is to support our customers, helping them get up and running swiftly with Ashby so they can ultimately achieve their desired outcomes.

Role requirements:

  • Implementation & Project Management: You have extensive experience managing and executing implementation and onboarding projects (defining the work, aligning with stakeholders, communicating the project plan, and ultimately delivering results in accordance with the agreed upon expectations).  You keep the team on track to ensure milestones are met.

  • Customer Centricity: You are adept at understanding customer needs and tailoring implementations to meet their specific requirements.  You build strong customer relationships by maintaining high levels of engagement and communication; you’re the customer’s proactive guide and advocate throughout the implementation period.

  • Change Management: You are experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach.

  • Technical Proficiency: You have a solid understanding of a complex product (ideally Ashby) and its technical intricacies; you are technically curious and creative.

  • Best Practices & Recommendations: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value.

  • Innovative & Principled: You proactively address thematic customer opportunities and improve our processes accordingly.  You don’t rely on ‘I’ve seen this done’ but instead think critically to solve problems.

  • Cross-functional Collaboration: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress.

You could be a great fit if:

  • 📣 You demonstrate clear communication. You ask clarifying questions with precision and can distill complex concepts into simple themes.

  • 🎧 You are a great listener. You see your role as the voice of the customer to internal stakeholders so we can ensure that our offerings continue to evolve in accordance with customer needs.

  • 📈 You are a problem solver. You thrive at solving complex challenges with innovative, scalable solutions.

  • ⚡️You know process matters. You are eager to improve processes and workflows to enhance efficiency and efficacy.

  • 🔍 Your peers describe you as detail oriented and technically proficient. You take pride in internal operations.

  • 📊 You are data-driven. You use metrics and analytics to inform decisions and measure success.

  • 🌍 You are adaptable. You can navigate changes in a fast-paced, evolving environment.

  • 🧑️‍🏫 You love to coach. You see every teaching moment as an opportunity and are excited to help our customers grow.

You might not be a great fit if:

  • You prefer an in-person role over remote.

  • You are less interested in customer-facing roles that require both technical and interpersonal skills.

  • You are accustomed to defining ideas and strategies, yet not responsible for their execution.

  • You prefer working with a simple product (such as a point solution).

  • You prefer exclusively to build (rather than build, iterate, optimize).

Our Philosophy

Here are a few key points (relevant to the go-to-market side) that should give you an idea of what it is like to work with us:

  • We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell.

  • We want to offer deep expertise whenever we interact with prospects and customers.

  • We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.

We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right communication channels) - we’ll get into these and other values during the hiring process.

The Interview

At Ashby, our team and interview process want to help you show your best self. Our interview process is structured to get to know you and your career as well as empower you with insight into our key focus areas. Here is the process in its entirety:

  • 30 min - Recruiter Screen with Talent Team

  • 45 min - Interview with Head of Strategic CS

  • Practical Exercise

  • Final Round:

    • 45-60 min - Interview with Head of Startup CS & Implementation Specialist

    • 45-60 min - Interview with Head of Contract Management & Head of Support

    • 30 min - Interview with VP of Customer Success

    • 10 min - Closing Questions with Hiring Manager

Benefits

  • You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.

  • You get to sell a product that our prospects & customers are truly excited about.

  • Competitive compensation is offered.

  • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.

  • Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅

  • Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.

  • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive

  • $100/month education budget with more expensive items (like conferences) covered with manager approval

Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply.

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Compensation Range: $110K - $140K