Senior Implementation Specialist

1 day ago


San Francisco, California, United States U.S. Bank Full time
Job Description

U.S. Bank is seeking a highly skilled Senior Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for onboarding new middle market customers onto our solution.

Key Responsibilities:

  • Consult with clients to determine their business needs and configure our solution accordingly.
  • Work with internal teams to develop and implement complex technical integrations.
  • Track and manage implementation project progress, providing regular updates to stakeholders.
  • Collaborate with client-side and internal stakeholders to ensure successful project outcomes.

Requirements:

  • 3+ years of experience in implementation, customer success, or customer support, preferably in the travel industry.
  • Meticulous attention to detail and ability to handle multiple projects simultaneously.
  • Strong interpersonal skills, including clear communication and collaboration.
  • Ability to present to C-level executives and coach/training customers effectively.

What We Offer:

  • A comprehensive benefits package, including healthcare, life insurance, and retirement plans.
  • A competitive salary range of $95,000 - $123,310, depending on location and experience.
  • Opportunities for growth and professional development.

U.S. Bank is an Equal Opportunity Employer:

We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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